Andrea ORTEGA
Long Beach,CA
Summary
Passionate Pet Stylist with 2 years of experience grooming and styling household pets. Kind, gentle professional with in-depth knowledge of handling animals of various breeds, sizes and temperaments. Enthusiastic individual dedicated to health and well-being of pets.
Overview
6
6
years of professional experience
Work History
Pet Stylist
Petsmart
10.2022 - Current
- Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
- Exemplified excellent time management skills by consistently completing grooming appointments within the allotted timeframe without compromising service quality.
- Showcased expertise in various grooming techniques for diverse dog breeds, delivering exceptional results every time.
- Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
- Managed appointment scheduling efficiently, ensuring timely service delivery to maximize daily productivity.
Cashier
Petsmart
01.2018 - 06.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Addressed customer needs and made product recommendations to increase sales.
Education
Bullard High School
Fresno, CA06.2016
Skills
- Self Motivation
- Team building
- Expert Grooming Techniques
- Continual Learning Mindset
- Analytical Thinking
- Sales and Upselling Techniques
- Customer Communication
- Animal Behavior Knowledge
- Multitasking Abilities
- Customer Service
- Problem-solving abilities
Languages
Spanish
Native or Bilingual
Timeline
Pet Stylist
Petsmart
10.2022 - Current
Cashier
Petsmart
01.2018 - 06.2021
Bullard High School