Stephanie McGrath
Cottage Grove
Summary
Dynamic Nutrition Services Representative at Regions Hospital with a proven track record in customer service and relationship building. Expert in utilizing EPIC for efficient meal ordering and patient assistance. Committed to enhancing patient satisfaction through effective communication and teamwork, ensuring accurate dietary needs are met with precision.
Overview
20
20
years of professional experience
Work History
Representative, Nutrition Services
Regions Hospital
08.2018 - Current
- Responded to customer questions via telephone and written/verbal correspondence regarding nutritional needs.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
- Assist in call center ordering meals for patients.
- Log into laptop and go to patient units and assist patients who need help ordering meals.
- Assemble tube feeding orders according to Dietitian request. Also using two patient identifiers ensuring correct formula is sent.
Food Service Worker
Region's Hospital
08.2005 - Current
- Assemble patient meal trays. Assist in dishroom cleaning and sanitizing of dishes. Cleaning kitchen for next day.
- Deliver patient meal trays.
Education
No Degree - Nursing
College of Saint Catherine, Saint Paul, MN
Minneapolis, MNSkills
- Customer Service
- Microsoft
- EPIC
- Call center
- Relationship builder
- Great communication
Timeline
Representative, Nutrition Services
Regions Hospital
08.2018 - Current
Food Service Worker
Region's Hospital
08.2005 - Current
No Degree - Nursing
College of Saint Catherine, Saint Paul, MN
Similar Profiles
NOAH SABANOAH SABA
Security Lead at Regions HospitalSecurity Lead at Regions Hospital
Mateen MuhammadMateen Muhammad
Cook at Regions HospitalCook at Regions Hospital
Olivia HernandezOlivia Hernandez
Lead Emergency Room Tech at Regions HospitalLead Emergency Room Tech at Regions Hospital
Olivia KuchenmeisterOlivia Kuchenmeister
Caregiver at Inver Glen Senior LivingCaregiver at Inver Glen Senior Living
Blake LeydeBlake Leyde
Crew Team Member at Integrity Construction and Development ServicesCrew Team Member at Integrity Construction and Development Services