Elizabeth Campbell
St. Paul,MN
Summary
Highly skilled Lead Patient Services Representative with a solid background in healthcare administration. Personable and adaptable, with customer-focused approach and positive attitude. Knowledge of medical terminology and appointment scheduling, coupled with strong communication and organizational skills. Dedicated to providing seamless patient experiences and improving service quality.
Overview
4
4
years of professional experience
Work History
Lead Patient Services Representative – PT & Nutrition
Twin Cities Orthopedics
10.2022 - Current
- Managed front desk activities such as answering phones, greeting visitors and patients, responding to inquiries and routing calls appropriately.
- Performed patient registration, appointment scheduling, insurance verification, and co-payment collection.
- Maintained inventory of supplies needed for daily operations of therapy clinic.
Dance Instructor
Laurie's School of Dance
09.2024 - 05.2025
- Supported students in preparing for performances using instructional techniques.
- Planned dance curriculum for beginner students.
- Delivered structured and enjoyable lessons at a recreational level.
Bag Room Attendant
Midland Hills County Club
09.2021 - 10.2022
- Provided excellent customer service to enhance member experience.
- Organized golf bags and equipment for members and guests.
- Maintained cleanliness in the bag room area.
Education
High School Diploma -
Roseville Area High School
06.2022
Skills
- Customer service
- Attention to detail
- Time management
- Insurance verification
- HIPAA compliance
- Patient intake
- Office administration
Timeline
Dance Instructor
Laurie's School of Dance
09.2024 - 05.2025
Lead Patient Services Representative – PT & Nutrition
Twin Cities Orthopedics
10.2022 - Current
Bag Room Attendant
Midland Hills County Club
09.2021 - 10.2022
High School Diploma -
Roseville Area High School
Similar Profiles
Kat HauckKat Hauck
Clinical Care Coordinator at Twin Cities OrthopedicsClinical Care Coordinator at Twin Cities Orthopedics
Emily RobisonEmily Robison
Volunteer Rehabilitation Technician at Twin Cities OrthopedicsVolunteer Rehabilitation Technician at Twin Cities Orthopedics
Molly WolfMolly Wolf
Patient Care Coordinator at Twin Cities OrthopedicsPatient Care Coordinator at Twin Cities Orthopedics
Caroline MomontCaroline Momont
Guest Experience Lead & Educator at LululemonGuest Experience Lead & Educator at Lululemon
Amanda L. ZenkAmanda L. Zenk
Portfolio Manager at Halverson & Blaiser GroupPortfolio Manager at Halverson & Blaiser Group