Patricia Annette Martinez
Phoenix,AZ
Summary
A hardworking and passionate job seeker with strong organizational skills eagerly seeking to secure an entry-level position that offers professional challenges, where I can utilize past job experience, bilingual skills, and grow knowledge and in time hope to become an integral part of that organization.
Overview
3
3
years of professional experience
Work History
Apartment Leasing Agent
Bellum Manor
Phoenix, AZ
06.2018 - 01.2019
- Functions were to Invite prospects to fill out applications upon completion of the property tour and assist them with application requirements.
- Performed background, reference, and credit checks as part of the screening process of prospective tenants.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Distributed and followed up on tenant renewal notices.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Scheduled various contractors to complete needed work on vacant and occupied units.
Office Manager Coordinator/Sales
BuyRite
Phoenix, AZ
01.2017 - 04.2018
- Car Sales Woman with office duties such as Creating and implementing secure filing systems for sensitive employee and client documents.
- Followed up on warm Internet leads and respond to customer questions.
- Attended auto sales events and was in charge of social media marketing.
- Closing sales by overcoming objections, completing registration paperwork, and sales documentation, running credits and completing purchase contracts.
- Carried out inspections of automobiles when first arriving at the dealership and before the sale.
- Coached new hires on company processes.
- Helped Spanish-speaking customers with questions about products and services.
Poker Room Waitress
VeeQuiva Casino
Phoenix, AZ
05.2017 - 12.2017
- Efficiently and courteously welcomes guests as they enter the poker room and be at their service with drinks, alcoholic beverages and food.
- Checked identification for minimum age for sale of alcoholic beverages.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Bussed and reset tables to keep poker room and work areas clean.
- Used slow periods to restock supplies, ice, trays and cleaning supplies.
- Cultivated warm relationships with regular customers.
Front Office Clerk
Open MRI Solutions
Phoenix, AZ
03.2016 - 03.2017
- Utilized customer service skills to greet and complete patient check-in processes by verifying insurance and submitting forms to tech team.
- Verified Medicare and AHCCCS benefits
- Received and processed outgoing medical records
- Called and scheduled English and Spanish speaking patients
- Inputted and updated patient log using Excel
- Inputted and maintained medical records using an EMR system
- Handled sensitive patient information by adhering to HIPAA guidelines
- Processed insurance/self-pay payment transactions, used First Data for payment plans
- Also supported management on various matters such as tasks, reporting, and completed daily logs for management review.
Marketing Agent
Believe Logix
Phoenix, Az
1 1 - 1 1
- Set marketing events and networking meetings
- Design and post social media Ads.
- Applied knowledge of production to create high-quality images.
- Determined customers' needs and provided brand awareness and recommendations to fulfill requirements.
- Built and strengthened strategic relationships with vendors, advertising agencies and leading industry partners.
- Applied creative expertise to present marketing concepts.
- Developed display, marketing and packaging materials to support product branding strategies.
Education
Associate of Applied Science - Applied Science
Coconino Community College
Flagstaff, AZ2020
Skills
- Spanish Communication
- Creative Problem Solving
- Client Relations
- Sale and Rental Recordkeeping
- Critical Thinking
- Basic Mathematics
- Data Entry
- Sales and Marketing
- Microsoft Office
- Efficient and Detail-Oriented
- Courteous with Strong Service Mindset
- Service-Oriented
Timeline
Apartment Leasing Agent
Bellum Manor
06.2018 - 01.2019
Poker Room Waitress
VeeQuiva Casino
05.2017 - 12.2017
Office Manager Coordinator/Sales
BuyRite
01.2017 - 04.2018
Front Office Clerk
Open MRI Solutions
03.2016 - 03.2017
Associate of Applied Science - Applied Science
Coconino Community College
Marketing Agent
Believe Logix
1 1 - 1 1