Summary
Overview
Work History
Education
Skills
Timeline
Generic

Richard Burton

Riverdale,NJ

Summary

Accomplished Manager/Partner at Anthony Francos, adept in Operations Management and Staff Development. Excelled in optimizing team performance and enhancing customer relationships, leading to significant efficiency improvements. Proven track record in innovation management and resolving escalated customer issues, demonstrating exceptional leadership and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Manager/Partner

Anthony Francos
Parsippany, NJ
01.2023 - Current
  • Directed recruitment, hiring, and training of new staff members.
  • Managed inventory levels to meet demand without overstocking, reducing waste.
  • Oversaw daily operations, maintaining efficiency and quality standards.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Delegated work to staff, setting priorities and goals.
  • Recruited and trained new employees to meet job requirements.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.

HVAC Installer

Gavazzi cooling and heating
Riverdale, NJ
03.2018 - 12.2022
  • Performed installation of residential and commercial HVAC systems, including air conditioning units, furnaces, heat pumps, air handlers, and ductwork.
  • Installed condensate lines, gas piping, venting systems for water heating appliances, exhaust fans.
  • Utilized hand tools such as wrenches, screwdrivers, drills, saws, as well as power tools like pipe cutters and benders when performing tasks related to HVAC installations.
  • Ensured that all safety protocols were followed while working onsite at customer locations.
  • Cleaned up job site upon completion of work to ensure a safe environment for customers.
  • Communicated regularly with supervisor regarding progress on projects and any challenges encountered during the course of work.
  • Participated in team meetings with other members of the organization in order to discuss upcoming projects or areas needing improvement.
  • Unloaded and loaded truck supplies and equipment using proper hoisting techniques to avoid accidents and injuries.

Fencing Contractor

Freedom Fence & Construction
Pequannock, NJ
08.2017 - 03.2018
  • Maintained a safe work environment by adhering to safety guidelines when operating power tools and equipment.
  • Loaded trucks with necessary supplies such as fence posts, rails, wire mesh and fasteners.
  • Attached gates to posts using hinges or bolts.
  • Assembled prefabricated sections of fencing quickly and efficiently.
  • Cleaned up job sites upon completion of each project.
  • Planned and laid out work according to prepared sketches and blueprints.
  • Loaded fencing materials and tools onto trucks for transport to job site.
  • Fastened fence gates into position using appropriate tools.
  • Built picket fences by nailing pointed slats to rails.

Education

High School Diploma -

County College of Morris
Randolph Township, NJ

Skills

  • Staff Development
  • Operations Management
  • Product Management
  • Staff Training and Development
  • Innovation management
  • Customer Relationship Management (CRM)

Timeline

Manager/Partner

Anthony Francos
01.2023 - Current

HVAC Installer

Gavazzi cooling and heating
03.2018 - 12.2022

Fencing Contractor

Freedom Fence & Construction
08.2017 - 03.2018

High School Diploma -

County College of Morris

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Richard Burton