Julia Kelso
Summary
Results-driven administrative professional bringing progressive background in a variety of environments. Natural leader and problem-solver with exceptional skills in customer relations, budget support and scheduling. Manage competing priorities with organized and resourceful approaches.
Overview
14
14
years of professional experience
Work History
Manager/Partner
JnS Express ETX Pet Transporters
06.2022 - Current
- USDA Licensed Pet Transporters
- Red Cross Pet CPR and First Aid Certified5 Star rated with over 50 transports in 6 months.
Owner
Cake Kismet
01.2010 - 01.2021
- Bake cakes and cupcakes for many venues, from small birthday parties to weddings with 350+ guests.
- Responsible for all the inventory, creative design and execution to customer specification.
Store Manager
LoanMax Title Loan
10.2019 - 08.2020
- Oversaw all business aspects of $150,000 per month store
- Set clear expectations for team performance, conducted periodic evaluations, and implemented corrective actions.
- Maintained high store standards in merchandising, security, and visual presentation.
- Increased business, store was in top 10 of nationwide branches within 2 months of my hire.
Clerk
Lake Mary Country Store and RV Park
04.2018 - 10.2019
- Rents out boating and fishing gear, and sells bait, tackle, fishing licenses and other equipment.
- Maintain store appearance and stock.
- Updating spreadsheets, collect payments, take reservations, stock product, create newsletters and general mailing lists.
- Assisting with ordering of store supplies.
- Running of cash registers, heavy phone and in person communications.
Office Administrator / Scheduler
Visiting Angels
09.2018 - 05.2019
- Scheduling all clients and caregivers, managing emergency and planned coverages.
- Correcting all payroll errors, making sure that payroll and mileage was submitted to the home office for payroll and billing.
- Handles interviewing new caregivers, doing employment checks, administering pre-employment and random drug screening.
- Setting up staff meetings.
Certified Nursing Assistant
Good Samaritan Society
08.2017 - 03.2018
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Provides for activities of daily living by assisting with serving meals, feeding patients as necessary and ambulating, turning, and positioning patients; and providing fresh water and nourishment between meals.
Certified Nursing Assistant
Del Sol Medical Center
04.2017 - 08.2017
- Provides adjunct care by administering enemas, douches, non-sterile dressings, surgical preps, ice packs, heat treatments, sitz and therapeutic baths; and applying restraints.
- Maintains patient stability by checking vital signs and weight; testing urine and recording intake and output information.
- Provides patient comfort by utilizing resources and materials; transporting patients; answering patients' call lights and requests; and reporting observations of the patient to nursing supervisor.
- Documents actions by completing forms, reports, logs, and records.
- Maintains work operations by following policies and procedures.
- Protects organization's value by keeping patient information confidential.
- Serves and protects the hospital community by adhering to professional standards, hospital policies and procedures; federal, state, and local requirements; and jato standards.
- Updates job knowledge by participating in educational opportunities, reading professional publications, participating in professional organizations, and maintaining licensure.
- Enhances nursing department and hospital reputation by accepting ownership for accomplishing new and different requests; and exploring opportunities to add value to job accomplishments.
General Manager
Spa for Paws
09.2015 - 11.2016
- Pet Spa with a gross income of 500k annually.
- Hiring and Disciplinary, Staff Development & Training
- Report & Document Preparation, Created Policies & Procedures
- Accounts Payable / Receivable, Bookkeeping & Payroll
- Records Management, Inventory Management, Expense Reduction.
Front Desk/Customer Service
Spherion Staffing, Zimbrick VW of Madison
05.2014 - 12.2014
Education
Certificate of Completion - CNA
Emerald Nursing School
El Paso, TX03.2017
Skills
- Business management
- Schedule coordination
- Training and development
- Budget control
- Contract Writing/Proofing
- Business development
- Operations oversight
- Data Entry
- Paperwork Processing
- Appointment Scheduling
Timeline
Manager/Partner
JnS Express ETX Pet Transporters
06.2022 - Current
Store Manager
LoanMax Title Loan
10.2019 - 08.2020
Office Administrator / Scheduler
Visiting Angels
09.2018 - 05.2019
Clerk
Lake Mary Country Store and RV Park
04.2018 - 10.2019
Certified Nursing Assistant
Good Samaritan Society
08.2017 - 03.2018
Certified Nursing Assistant
Del Sol Medical Center
04.2017 - 08.2017
General Manager
Spa for Paws
09.2015 - 11.2016
Front Desk/Customer Service
Spherion Staffing, Zimbrick VW of Madison
05.2014 - 12.2014
Owner
Cake Kismet
01.2010 - 01.2021
Certificate of Completion - CNA
Emerald Nursing School
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