Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

MARIYAMU KEITA

The Bronx,NY

Summary

Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.

Overview

8
8
years of professional experience

Work History

Assistant Manager

Kine Resturant
Brooklyn, NY
02.2019 - 12.2021
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.

Hostess

Red Lobster
Lynwood Center, WA
12.2015 - 05.2018
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.

Server

African Halal
The Bronx, NY
07.2012 - 10.2015
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.

Education

High School Diploma -

BHSVA
The Bronx, NY
06.2015

Skills

  • Employee performance evaluations
  • Recruiting and interviewing
  • 5 years in customer service
  • Business Development
  • Fluent in English, French,Mandingo,Susu, and arabic
  • Employee scheduling
  • Training
  • Strategic planning
  • Staff Management

Timeline

Assistant Manager

Kine Resturant
02.2019 - 12.2021

Hostess

Red Lobster
12.2015 - 05.2018

Server

African Halal
07.2012 - 10.2015

High School Diploma -

BHSVA
MARIYAMU KEITA