Betty Taylor-Jackson
Madison,WI
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care. Highly adaptable team leader with excellent background of quick and effective performance. Safely lift pounds. Highly experienced in performing quality inspections and machinery operations. Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent performance against target sales goals and customer service expectations. Talented Associate skilled at mentoring and leading new team members on company procedures. Enables clients to receive optimal level of care while promoting available products and services.
Overview
13
13
years of professional experience
Work History
IMD Associate
Impact Life Blood Center
Madison , WI
2019.06 - Current
- Worked varied hours, days, nights and weekends as business needs dictate.
- Managed customer relations and customer service through daily communication and interaction.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Collected, arranged and input information into database system.
Caregiver, Special Needs
Fountain Head Homes
Deforest , WI
2018.11 - 2019.08
- Created and filed reports on investigative activities.
- Adhered to all resident lifting and safe lifting instructions and rules.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Complied with company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Bus Driver
Badger Bus
Madison , WI
2014.09 - 2019.05
- Conducted pre-trip inspections of bus for safe operation.
- Transported passengers safely along prescribed routes according to tight schedules.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Maintained WI driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
- Inspected emergency equipment and verified safe working order for student and driver use.
- Obeyed federal, WI and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations.
Cashier
Walmart
Madison , WI
2013.10 - 2016.12
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Cashier
McDonald's
Madison , WI
2012.07 - 2014.07
- Helped customers complete purchases, locate items and join reward programs.
- Completed inventory counts and ordered merchandise.
- Greeted over a number of customers per day.
- Operated cash register to record transactions accurately and efficiently.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Used POS system to enter orders, process payments and issue receipts.
Education
High School Diploma -
Tilden High School
Chicago,Il06.1987
Skills
- EMR charting
- Triaging
- Practice management
- Patient evaluation
- Computer competencies
- Preparing reports
Timeline
IMD Associate
Impact Life Blood Center
2019.06 - Current
Caregiver, Special Needs
Fountain Head Homes
2018.11 - 2019.08
Bus Driver
Badger Bus
2014.09 - 2019.05
Cashier
Walmart
2013.10 - 2016.12
Cashier
McDonald's
2012.07 - 2014.07
High School Diploma -
Tilden High School
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