Talented professional considered knowledgeable leader and dedicated problem solver. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
5
5
years of professional experience
Work History
Office Manager
Reliance Heating And Cooling
Conway, Arkansas
2021.06 - 2022.01
Onboarded new computer billing and organization system.
Helped customers both in person and over phones with billing, technical, and scheduling problems.
Managed several projects, vendors, permits and deliveries while upholding deadlines.
IT Support Specialist
University Of Arkansas Little Rock
Little Rock, Arkansas
2019.07 - 2020.08
Created help desk tickets, troubleshot and resolved desktop issues.
Resolved diverse range of technical issues across multiple systems and applications for customers.
Delivered onsite technical support.
Prepared new computers and mobile devices according to internal policies on standardized software and security deployments.
Warehouse Manager
JSI Metal
Conway , Arkansas
2015.08 - 2019.01
Evaluated supplies and product inventory to check for quality and quantity issues.
Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
Directed system updates to boost productivity and control recordkeeping errors.
Education
Bachelor of Science - Electronic And Computer Engineering
University of Arkansas At Little Rock
Little Rock, AR
05.2023
Skills
Complex Problem Solving
Coaching and Mentoring
Friendly and Relatable
Remote Work Coordination
Timeline
Office Manager
Reliance Heating And Cooling
2021.06 - 2022.01
IT Support Specialist
University Of Arkansas Little Rock
2019.07 - 2020.08
Warehouse Manager
JSI Metal
2015.08 - 2019.01
Bachelor of Science - Electronic And Computer Engineering