Caitlyn Phillips
Kennedyville,MD
Summary
Hardworking and passionate job seeker eager to secure a position with ability to quickly adapt to new environments. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Deep Blue at Kitty Knight
07.2023 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Supported needs of 7- person wait staff who attended to specific needs of countless customers daily for casual to fine dining restaurant with social relevancy and intentionality.
Server
Ashby Hospitality
06.2020 - 08.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Hostess
MAD MAC LLC
10.2021 - 05.2022
- Answered phone calls to take orders, give information and document reservations.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Education
Certified Nursing Assistant Program -
Delaware Technical Community College
DE01-2022
High School Diploma -
Appoquinimink High School
Middletown, DE01-2019
Skills
- Exceptional customer service
- Ability to work independently and as part of a team
- Organization and time management
- Friendly, positive attitude with excellent communication skills
Certification
- BLS/CPR, 08/01/21, 08/31/23
- TIPS Certified, 03/01/22
Timeline
Server
Deep Blue at Kitty Knight
07.2023 - 11.2024
Hostess
MAD MAC LLC
10.2021 - 05.2022
Server
Ashby Hospitality
06.2020 - 08.2023
- BLS/CPR, 08/01/21, 08/31/23
- TIPS Certified, 03/01/22
Certified Nursing Assistant Program -
Delaware Technical Community College
High School Diploma -
Appoquinimink High School
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