Lesley Sullivan
Benson,NC
Summary
Customer-oriented and highly motivated individual with two years of clerical experience in a fast-paced office setting. Proactive professional with excellent time management skills who can provide a high level of administrative support. Capable of multitasking and proven track record of providing excellent customer service while facilitating communication between clients and staff.
Overview
2
2
years of professional experience
Work History
Receptionist
Carolina Conduit System
Clayton, NC
05.2021 - 08.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Corresponded with clients through email, telephone or postal mail.
- Answered phone promptly and directed incoming calls to correct offices.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Supported various administrative duties by proofreading, transcribing and invoicing.
Office Assistant
Carolina Conduit System
Clayton, NC
05.2019 - 01.2020
- Completed clerical tasks such as filing, copying and distributing mail.
- Delivered clerical support by handling range of routine and special requirements.
- Executed record filing system to improve document organization and management.
- Verified accuracy of business records by consistently updating customer information.
Lifeguard
Broadmoor Recreation Club
Clayton, NC
06.2017 - 08.2018
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Attentively monitored swimmers to identify distress.
- Checked pool and surrounding areas for hazardous conditions.
- Checked water readings regularly to keep chemicals at safe levels and avoid potential illnesses among patrons.
- Observed weather and water conditions and alerted visitors to potential dangers, storms and rip currents.
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
- Completed basic maintenance and repairs to keep pools functioning properly.
- Inspected pool during shift and skimmed toys and trash that could clog pool pump.
Education
High School Diploma -
Cleveland High School
Clayton, NC06.2019
Skills
- Delivery Coordination
- Computer Proficiency
- Security Awareness
- Call Answering and Routing
- Visitor and Customer Relations
- Data Entry and Database Software
- Positive Attitude and Energetic
- Office Supplies and Inventory
Affiliations
Lettie Pate Whitehead Foundation Scholar
Presidential Leaderhsip Fellow Scholar
Gamma Xi Chapter Trisigma Sorority Member
Timeline
Receptionist
Carolina Conduit System
05.2021 - 08.2021
Office Assistant
Carolina Conduit System
05.2019 - 01.2020
Lifeguard
Broadmoor Recreation Club
06.2017 - 08.2018
High School Diploma -
Cleveland High School
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