Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sammie Wright

Aiken, SC,SC

Summary

Deadline-driven Night Auditor offering 7-year career history of reliability and quality performance. Operates well in busy environments and maintains calm under pressure. Meticulous eye for detail and personable demeanor.

Overview

24
24
years of professional experience

Work History

Night Auditor

Country Inn And Suites
Aiken, SC
11.2014 - Current
  • Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
  • Investigated auditing discrepancies by reconciling cash drop and credit card transactions.
  • Entered customer data into room system and updated information when patrons changed rooms.
  • Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew.
  • Reviewed daily financial statements and completed end-of-day paperwork in [Software] with 100% accuracy.
  • Followed company security and check-in policies and procedures and reported suspicious activity to supervisor.
  • Looked over pending check-ins and payment processes to complete closing procedures.
  • Oversaw night auditing of daily room occupancy and hotel revenue.
  • Handled all duties and tasks for night manager and concierge during busy periods to maintain front desk efficiency.

Quality Control Inspector

Carlisle Tire And Wheel
Aiken, SC
04.2008 - 11.2014
  • Streamlined QA processes by working closely with development teams and staying abreast of changing product demands.
  • Created and deployed best practices to improve efficiency and reduce defects.
  • Monitored performance and generated reports detailing quality of product and defect rates.
  • Studied blueprints and design specs to uphold best-in-class knowledge of products.
  • Completed precise measurements using special tools.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Communicated with production team members about quality issues.
  • Sampled % of products for detailed analysis
  • Sampled of products for detailed analysis

Night Auditor

Sleep Inn Suites
Aiken, SC
02.2000 - 07.2008
  • Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
  • Investigated auditing discrepancies by reconciling cash drop and credit card transactions.
  • Entered customer data into room system and updated information when patrons changed rooms.
  • Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew.
  • Oversaw night auditing of daily room occupancy and hotel revenue.

Customer Service Representative

Aiken Standard
Aiken, SC
05.1992 - 04.1994
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Posted daily payment
  • Processed 10 invoices and mailed documentation to clients

Education

GED -

Aiken High School
Aiken, SC
03.1990

Skills

  • Account Review
  • Guest Registration
  • Room Assignment
  • Account Balancing
  • Payment Collection
  • Guest Message Transmission
  • Problem Solving
  • Customer Service
  • Reservations Management
  • Decision Making
  • Inquiry Response
  • Nightly Audits
  • Check In and Check Out Procedures

Timeline

Night Auditor

Country Inn And Suites
11.2014 - Current

Quality Control Inspector

Carlisle Tire And Wheel
04.2008 - 11.2014

Night Auditor

Sleep Inn Suites
02.2000 - 07.2008

Customer Service Representative

Aiken Standard
05.1992 - 04.1994

GED -

Aiken High School

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Sammie Wright