Keeshawn Robinson
Woodland,CA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
4
4
years of professional experience
Work History
Barista
Dutch Bros Coffee
Woodland, CA
09.2023 - 02.2024
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Warehouse Associate
Amazon
Sacramento, CA
06.2023 - 09.2023
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Maintained accurate inventory records through manual and computerized systems.
- Performed cycle counts to ensure accuracy of inventory levels.
- Packed goods for shipment in accordance with customer instructions.
- Labeled containers correctly for product identification purposes.
- Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
- Inspected returned merchandise for damage or defect before restocking shelves or returning it back to suppliers and vendors.
- Handled hazardous materials safely following prescribed regulations.
- Fostered positive working relationships with internal staff members while providing superior customer service.
Caretaker
In Home Supportive Services
Woodland , CA
06.2020 - 06.2022
- Ensured the safety and security of all staff, visitors, and patients in the facility by patrolling the premises regularly.
- Provided assistance to disabled persons in accordance with their individual needs.
- Maintained cleanliness of facility grounds by sweeping, mopping, vacuuming, dusting, and removing trash.
- Performed regular maintenance on equipment such as lawnmowers and snow blowers.
- Greeted visitors upon arrival and directed them to their destination within the facility.
- Assisted with moving furniture or other items as requested by staff members or visitors.
- Cleaned windows, walls, ceilings, carpets, floors, bathrooms, kitchens. using appropriate cleaning supplies.
- Communicated effectively with co-workers regarding job assignments and progress updates throughout shifts.
- Developed strong working relationships with tenants through courteous customer service practices.
- Communicated with management about changes, maintenance needs and tenant issues.
- Maintained landscaped area by picking up trash, removing debris and contacting landscaping team to address issues.
- Cleaned interior and exterior of windows.
Education
High School Diploma -
Woodland Senior High School
Woodland, CA06-2022
Skills
- Tea Expertise
- POS Systems
- Up-Selling
- Espresso Machine Operation
- Ordering Procedures
- Cash Handling
- Menu Memorization
- Opening and Closing Duties
- Team Leadership
- Positive and Professional
- Performance Improvement
- Speedy and Efficient
- Solid Problem Solver
- Team Player
- Active Listener
- Friendly and Outgoing
References
References available upon request.
Timeline
Barista
Dutch Bros Coffee
09.2023 - 02.2024
Warehouse Associate
Amazon
06.2023 - 09.2023
Caretaker
In Home Supportive Services
06.2020 - 06.2022
High School Diploma -
Woodland Senior High School
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