TAYLAR STORMS
Dallas,TX
Summary
Astute professional highly skilled in policy enforcement and tenant background checks. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
15
15
years of professional experience
Work History
Leasing Consultant
Highmark Residential
Grand Prairie , TX
2018.06 - Current
- Marketed diverse properties to prospective clients and consistently exceeded target closing rates.
- Verified tenant incomes and other information before accepting lease applications.
- Collected monthly rent payments and other fees, always properly recording and processing money.
- Maintained long-term relationships with property owners and other professionals to deliver best-in-class leasing consultation.
Leasing Consultant
BG Multifamily
Dallas , TX
2019.10 - Current
- Set appointments, show units, work on leases,send renewals, host resident functions, answering phones, help put out notices, marketing,etc
- Escalated major issues to property manager for immediate remediation.
- Marketed diverse properties to prospective clients and consistently exceeded target closing rates.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
- Greeted customers, showed apartments and prepared leases
Delivery Driver
Deliverol Global
Dallas , TX
2018.06 - 2019.04
- Surpassed productivity targets and quality standards
- Inspected and maintained gas, oil and water levels as well as tires, lights and brakes
- Loaded and unloaded merchandise at stores and vendor locations
- Changed tires and installed light bulbs, fuses and tire chains
- Checked vehicle's fluid levels and tire pressure and scheduled any required repairs
- Established long-term customer relationships through prompt and courteous service.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Fostered positive working relationships with regular customers.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
Customer Service Representative
TeleTech
Ennis , TX
2017.10 - 2018.06
- Answered [100 ]+ inbound calls per day to address customer inquiries, resolve issues and provide information on new products and services and directed inbound calls to designated individuals or departments
- Achieved top satisfaction, retention and referral rankings on consistent basis
- Assisted customers with completing quick and efficient sales transactions to guarantee high level of customer service
- Resolved issues quickly through meticulous research and quick decision making.
Client Service Specialist
Epiq Global, Inc
Dallas , TX
2017.03 - 2017.10
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion
- Offered every client knowledgeable and supportive assistance to meet all needs and build loyalty
- Verified and logged deadlines in response to daily inquiries and requests
- Welcomed guests and clients
Day Care Teacher
Wee Care Youth Center
Desoto , TX
2014.06 - 2017.08
- Employed various materials for children to explore and manipulate in learning activities and imaginative play
- Carefully monitored children's play activities
- Served as mentor to junior team members
- Incorporated music and art activities to encourage creativity and expression
- Carefully identified warning signs of emotional and developmental problems in children
- Supported children's emotional and social development by adapting communication tactics for differing client needs.
- Promoted physical, academic and social development by implementing diverse classroom and outside activities.
- Applied play-based strategies to provide diverse approaches to learning.
Substitute Teacher
Faith Family Academy Of Oak Cliff
Dallas , TX
2014.11 - 2016.05
- Updated attendance, grades and other required documentation
- Used diverse technologies to help students grasp materials and enhance overall education
- Kept classroom safe, organized and clean
- Cultivated positive relationships with parents and students
- Oversaw pop quizzes, material exams and standardized tests
- Managed classrooms of [25-30] to {20-25] high school students during teacher absences
- Utilized prearranged lesson plans for existing classes.
Warehouse Associate
Kohl's
Desoto , TX
2013.10 - 2014.01
- Processed customs duties and fees quickly to release international shipments
- Communicated with floor managers to determine merchandise placement
- Stacked and transported all overstock to storage areas
- Assembled product containers and crates
- Wrapped pallets in shrink wrap prior to loading.
- Performed inventory control, such as counting and stocking merchandise.
Sales Associate
Wet Seal LLC
Cedar Hill , TX
2013.06 - 2013.11
- Developed and implemented sales strategy in collaboration with sales team
- Guided customers in choosing items which reflected personal style and shape
- Set aside merchandise for on-hold reservations
- Advised customers in product selection and explained technical functions of mobile devices
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
- Replenished floor stock and processed shipments to ensure product availability for customers
- Worked with in-store teams, including merchandising, restocking and maintenance professionals, to maximize efficiency and meet all goals.
Sales Associate
Victoria secret
Cedar Hill , TX
2012.08 - 2013.06
- Stocked shelves
- Managed inventory and cleaned
- Prepared merchandise for sales floor by pricing or tagging
- Worked alongside retail representatives to enhance product presentations and advertising collateral
- Processed product returns and assisted customers with other selections
Retail Sales Assistant
Motherhood Maternity
Cedar Hill , TX
2012.05 - 2013.05
- Managed multiple customers needs in fast-paced retail environment
- Communicated information to customers about product quality, value and style
- Opened and closed store, which included counting cash drawers and making bank deposits
- Maintained clean, neat showroom and maintained orderly product displays
- Directed strategic and brand-appropriate marketing initiatives to improve presentation and maximize sales.
- Used POS system to process sales, returns, online orders and gift card activations
- Answered product questions with up-to-date knowledge of sales and store promotions
- Greeted customers and helped with product questions, selections and purchases
- Issued receipts and processed refunds, credits or exchanges
Education
Bachelor of Arts - Communications
University of North Texas
Denton, TX2013
Bachelor of Arts - Communications
El Centro College
Dallas, TX2012
Bachelor of Arts - Communications
Jarvis Christian College
Hawkins, TX2010
Skills
- Communication and Interpersonal Skills
- Proficient in Microsoft Office
- Database Management
- Multitasking
- Payment Collection
- Vacancy Marketing
- Tenant and Owner Liaising
Timeline
Leasing Consultant
BG Multifamily
2019.10 - Current
Delivery Driver
Deliverol Global
2018.06 - 2019.04
Leasing Consultant
Highmark Residential
2018.06 - Current
Customer Service Representative
TeleTech
2017.10 - 2018.06
Client Service Specialist
Epiq Global, Inc
2017.03 - 2017.10
Substitute Teacher
Faith Family Academy Of Oak Cliff
2014.11 - 2016.05
Day Care Teacher
Wee Care Youth Center
2014.06 - 2017.08
Warehouse Associate
Kohl's
2013.10 - 2014.01
Sales Associate
Wet Seal LLC
2013.06 - 2013.11
Sales Associate
Victoria secret
2012.08 - 2013.06
Retail Sales Assistant
Motherhood Maternity
2012.05 - 2013.05
Bachelor of Arts - Communications
University of North Texas
Bachelor of Arts - Communications
El Centro College
Bachelor of Arts - Communications
Jarvis Christian College