Dedicated Customer Service Specialist and Crew Trainer providing skills to prioritize and multitask in a fast-paced working environment. Successfully teaches and reassures new team members. Known for deescalating and solving customer complaints. Builds customer relationships, so they continue to choose us for their business.
Trained in all positions in my store from open-close in all departments. Primarily work in customer service. Train new hires on all proper procedures. Create different materials for different styles of learning. Work in a fast-paced environment, oftentimes working in 2-3 positions at a time. Ensure food safety and customer satisfaction.
Made and participated in cleaning procedure and protocols around camp. Handled communication from department head to staff. Trained new employees on different daily tasks. Communicated between departments for guest service and satisfaction. Oversaw and double-checked everything was done according to standard.
Worked on the preschool curriculum with daycare students during school hours. Created crafts, songs, and work pages. Assisted in meal times. Chaperoned and assisted 2nd to 8th graders after school until their guardians were able to pick them up. Tutored and made educational games to keep them occupied.