Ruth Dunn
Meridian,MS
Summary
Dedicated surgical technologist professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Representative
Kelly Services
08.2021 - 01.2022
- Handled billing issues over the phone for customers
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Wireless Specialist
T-ROC
Meridian, MS
06.2020 - 02.2021
- Handle technical issues with phones
- Report & document sales
- Increased sales by offering advice on purchases and promoting additional products.
Education
High school diploma -
Meridian High School
Meridian, MS05.2018
Skills
- Upbeat and Positive Personality
- POS Systems and Ordering Platforms
- Understanding Customer Needs
- Multitasking and Prioritization
- CRM Software
- Customer Data Confidentiality
- Issue and Complaint Resolution
- Creative Problem Solving
- Passing surgical instruments
- Setting up and operating equipment
- Safe sharps disposal
- Patient transportation
Certification
- October 2018 to Present Certified Customer Service Representative
- Certified Surgical Technologist, MedDoc Training - March 2022
Additional Information
- Willing to relocate anywhere
Timeline
Customer Service Representative
Kelly Services
08.2021 - 01.2022
Wireless Specialist
T-ROC
06.2020 - 02.2021
High school diploma -
Meridian High School