SARA VERHOEVEN
Holland,MI
Summary
Organized and dedicated Administrative professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
21
21
years of professional experience
Work History
HRIS Specialist
YRC Worldwide Inc.
Holland, MI
12.2020 - Current
- Serve as first point of contact for all employees, management, and field HR Teams.
- Monitor and respond to inquiries via HR mailbox.
- Assist with resolving employee inquiries.
- HR data processing of personal data, job information, reporting line changes, compensation changes, etc. into HR Systems for 52 terminals.
- Performed daily/weekly/monthly audits of system data to check for inaccuracies or missing information to ensure data integrity.
- Provide office-wide software support and training, troubleshooting issues and optimizing usage of HR Systems.
- Prepare and distribute team-based communications to foster collaboration and enhance team morale.
- Conduct thorough research using diverse resources to assist professional staff with routine and special project tasks.
Human Resources Administrator
USF Holland - Division Of YRC Worldwide
Holland, MI
11.2017 - 12.2020
- Accurately updated HR database with new employee information, changes in status and pay.
- Managed and maintained paid time off plans.
- Responded to unemployment claims and served as Company representative during hearings.
- Answered employee inquiries regarding health benefits and 401k options.
- Responded to third-party requests for verification of employment, union disability, and DOT information requests.
- Served as back up for front desk reception.
Bookkeeper and Bartender
Brann's Steakhouse and Grille
Holland, MI
09.2003 - 11.2017
- Completed payroll for 100 employees and maintained detailed records of procedures.
- Maintained and processed daily invoices, deposits and money logs.
Investigated daily variances and corrected errors to resolve discrepancies. - Managed office supplies, vendors, organization and upkeep.
- Monitored and updated employee database and managed scheduling for team.
- Produced detailed reports to track trends and keep senior management informed
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
- Drafted and distributed invoices for outstanding payments.
- Standardized office structures and processes to promote collaboration and increased performance.
- Consistently provided professional, friendly and engaging service.
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Human Resources Office Administrator
Konica Minolta Graphic Imaging U.S.A, INC
Grand Rapids, MI
02.2009 - 01.2012
- Created spreadsheets, distributed mail, and performed various administrative duties.
- Responded to employee inquiries, questions and complaints.
- Maintained Time and Attendance records for 500 employees
- Coordinated quarterly employee meetings.
- Provided backup to front desk.
Education
Bachelor of Arts - Human Resource Management
Baker College
Muskegon, MI2012
Skills
- Administrative Procedures
- Strong Organizational Skills
- Database and Client Management Systems
- Confidentiality and Data Protection
- Microsoft Office Suite
- Verbal and Written Communication
- Data Entry
- Customer Service
- Multitasking Abilities
Timeline
HRIS Specialist
YRC Worldwide Inc.
12.2020 - Current
Human Resources Administrator
USF Holland - Division Of YRC Worldwide
11.2017 - 12.2020
Human Resources Office Administrator
Konica Minolta Graphic Imaging U.S.A, INC
02.2009 - 01.2012
Bookkeeper and Bartender
Brann's Steakhouse and Grille
09.2003 - 11.2017
Bachelor of Arts - Human Resource Management
Baker College