Jael Mateo

Haverhill,MA

Summary

Dedicated Packer comfortable moving heavy items with zero difficulty. Versed in inventory cycle counting, filling orders and packing boxes. Punctual, hardworking and considered valuable team member.

Overview

Certification

Work History

Target Fulfillment

Target

, MA

11.2024 - 01.2025

Stored and organized items in tool or supply rooms, allowing for easy retrieval.
Demonstrated great teamwork skills with staff members involved in production and transport.
Tracked outgoing orders to provide shipping status to customers.

Education

Some College (No Degree) - Electrical, Electronics And Communications Engineering

Whittier Regional Vocational Technical High School

Haverhill, MA

Skills

1 Customer Service:Provided excellent customer service by greeting and assisting customers in a friendly and efficient manner
Resolved customer complaints professionally and promptly
2 Cash Handling & Register Operation:Managed cash register, processed transactions, and gave accurate change
Handled credit/debit card payments and provided receipts
3 Food Preparation & Cooking:Prepared and cooked food items according to company standards and safety guidelines
Operated kitchen equipment (grills, fryers, ovens) with care and precision
4 Time Management:Maintained speed and accuracy in food preparation while ensuring quality
Prioritized tasks in a fast-paced environment to meet service deadlines
5 Cleanliness & Food Safety:Followed health and safety protocols for food preparation and sanitation
Kept workstations clean, organized, and free from hazards
6 Teamwork & Collaboration:Worked effectively with team members to ensure timely food preparation and customer satisfaction
Assisted in training new employees and ensuring consistent performance
7 Multitasking:Managed multiple tasks simultaneously in a high-pressure environment, including taking orders, cooking, and cleaning
8 Product Knowledge:Possessed in-depth knowledge of the menu and offered recommendations to customers
Ensured proper storage and handling of ingredients to maintain freshness and quality

Languages

English

Native/ Bilingual

Spanish