Karnella Winslow

Highly professional and dedicated Customer Service Representative focused on minimizing customer dissatisfaction and increasing customer loyalty. Demonstrates process improvement, negotiation competency, and active listening skills. Adaptable team player with a positive attitude and commitment to high customer service standards. Excellent communicator by phone and email, with quick and accurate data entry in computer systems. Customer-oriented and dedicated to maintaining high professional and ethical standards. Thrives in a fast-paced, friendly office culture. Provides outstanding customer service by assessing and resolving customer problems and professionally handling high volume telephone calls. Effectively communicates with management and fellow associates.

• Deans List, 03/01/10, Received an award for maintaining all A's from Eastern College-Shreveport two semesters in a row.
• Presidents List, 09/01/16, Received an award for maintaining A-B honor roll from Virginia College-Huntsville.