Bene Green
Upper Darby,PA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of post-secondary education
3
3
years of professional experience
Work History
General Merchandise Associate
Target
Springfield , PA
05.2020 - Current
- Maintained superior customer service levels by prioritizing customers' needs over merchandising assignments.
- Deep zone each day, keeping everything customer- and inspection-ready.
- Set up regular and promotional signage throughout sales floor.
- Kept sales floor clean, neat and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
- Stocked shelves to match planogram images and instructions.
Waitstaff
Drexelbrook Catering Inc.
Drexel Hill, PA
08.2019 - 06.2020
- Inspected dishes and utensils for cleanliness.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Returned reusable goods and serving equipment for inventory and restock.
- Adhered to company quality constraints and industry best practices for guest satisfaction.
- Arranged linens and table settings according to seating plan and event theme.
- Served appetizers, delivered entrees and refilled beverages for banquet guests.
- Maintained flexible work schedule to meet event needs.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Provided friendly, courteous service to create memorable moments for guests.
- Cleaned and organized kitchen stations to promote team efficiency.
Party Host
Kehlers Gymnastics
Broomall, PA
02.2019 - 07.2019
- Kept facilities clean and prepared party areas promptly for upcoming events.
- Anticipated needs and responded promptly to guests' requests to maximize satisfaction.
- Reset party rooms between events by collecting trash, wiping down surfaces and sweeping floor.
- Protected young guests by monitoring activities and maintaining strong perimeter for activities.
- Resolved conflicts to restore customer satisfaction and promote loyalty to company brand.
- Maintained party areas during busy events for as many as 20 guests.
- Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
- Decorated and set tables in accordance with party themes and age groups.
- Directed guests to correct areas for eating, dancing and other services.
Education
High School Diploma -
Upper Darby Senior High School
Drexel Hill, PA 08.2016 - 06.2020
Associate of Science - Early Childhood Education
Delaware County Community College
Media, PA 08.2020 - Current
Skills
Product restocking
Cleaning procedures
Equipment monitoring
Product location
Recordkeeping strengths
Order fulfillment
Hospitality service expertise
Timeline
Associate of Science - Early Childhood Education
Delaware County Community College
08.2020 - Current
General Merchandise Associate
Target
05.2020 - Current
Waitstaff
Drexelbrook Catering Inc.
08.2019 - 06.2020
Party Host
Kehlers Gymnastics
02.2019 - 07.2019
High School Diploma -
Upper Darby Senior High School
08.2016 - 06.2020