Overview
Work History
Timeline
Generic

ALYSSA DEWALD

Omaha,NE

Overview

15
15
years of professional experience

Work History

Health Information Manager

Brookestone Meadows
Omaha, NE
09.2019 - Current
  • Maintained relationships with medical providers, suppliers, and reporters
  • Participated in committees to discuss electronic health records and methods to improve overall workflows
  • Increased efficiency in handling medical records by transitioning from paper to electronic health records systems
  • Championed a culture of excellence within the Health Information Management department, setting performance expectations and providing regular feedback to team members
  • Enhanced patient privacy by implementing strict confidentiality policies and procedures in managing health information
  • Improved communication between healthcare addressing concerns related to health information management promptly and professionally
  • Collaborated with interdisciplinary teams to establish best practices for maintaining accurate and timely medical records across the organization
  • Managed complex projects effectively, leading a team of Health Information Technicians to complete tasks on time and with high-quality results
  • Maintained high levels of customer satisfaction by Effectively managed release of information requests, safeguarding patient privacy while adhering to legal requirements for disclosure purposes
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability

CNA

Brookestone Meadows
Omaha, NE
08.2015 - 09.2019
  • Assisted patients with daily living activities, promoting independence and dignity
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing
  • Enhanced patient satisfaction by providing compassionate and attentive care

CNA

Brookestone Acres
Columbus, NE
01.2015 - 08.2015
  • Assisted patients with daily living activities, promoting independence and dignity
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing
  • Enhanced patient satisfaction by providing compassionate and attentive care

Administrative Assistant

Golden Living Center
Columbus, NE
05.2012 - 01.2015
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information

Administrative Assistant

Miller Memorial Care Center
Chappell, NE
05.2010 - 05.2012
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed

Timeline

Health Information Manager

Brookestone Meadows
09.2019 - Current

CNA

Brookestone Meadows
08.2015 - 09.2019

CNA

Brookestone Acres
01.2015 - 08.2015

Administrative Assistant

Golden Living Center
05.2012 - 01.2015

Administrative Assistant

Miller Memorial Care Center
05.2010 - 05.2012

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ALYSSA DEWALD