Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
Mikayla Gillooly

Mikayla Gillooly

CARMICHAEL,CA

Summary

Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.

Overview

6
6
years of professional experience
3
3
Certifications

Work History

Server

Fair Oaks Brew Pub
05.2024 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

FOH Manager

The Great Greek
08.2023 - 05.2024
  • Manages all FOH including scheduling, inventory, and catering
  • Attends marketing events and helps with restaurant advertisements
  • Carries out the duties of a server, including bussing tables, greeting customers, and maintaining restaurant cleanliness

Shift Supervisor

Starbucks
02.2021 - 03.2024
  • Managed the floor by deploying baristas in their positions and running their breaks
  • Maintained inventory, helped with community events, and my favorite part-connected with customers!

Sales Lead

Fitness 19
07.2019 - 07.2021
  • Boosted sales performance by implementing strategic sales plans and effective team management.
  • Exceeded sales targets consistently through proactive prospecting, relationship-building, and closing deals.

Education

EMT Certification -

Sacramento State
01-2023

Associate of Science - Kinesiology

American River College
05.2001 -

Skills

Strong work ethic

Safe food handling

Task prioritization

Professional appearance

Quality control

Order accuracy

Sales expertise

High volume dining

Point of sale operation

Accomplishments

  • Provided astounding customer service in the food service industry, I was moved from a hostess to server within a month at Denny's
  • Broke sales record 6 months in a row at Fitness 19.
  • Received Partner of the Quarter 2x at Starbucks.
  • Promoted as the youngest shift supervisor at the Rocklin and Sierra College Starbucks location.
  • BLS/CPR certified
  • Current full-time college student; 4.0 GPA.
  • Pursuing a career path in dental hygiene.

Certification

ServSafe Food Handler Certification - National Restaurant Association.

Timeline

Server

Fair Oaks Brew Pub
05.2024 - Current

ServSafe Food Handler Certification - National Restaurant Association.

02-2024

FOH Manager

The Great Greek
08.2023 - 05.2024

Basic Life Support Certification (BLS)

07-2023

Emergency Medical Technician (EMT) - National Registry of Emergency Medical Technicians (NREMT).

07-2023

Shift Supervisor

Starbucks
02.2021 - 03.2024

Sales Lead

Fitness 19
07.2019 - 07.2021

Associate of Science - Kinesiology

American River College
05.2001 -

EMT Certification -

Sacramento State
Mikayla Gillooly