Astrid Alfaro
San Francisco,CA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
13
13
years of professional experience
Work History
Nanny/Private Household Assistant
11.2014 - Current
- Scheduled appointments for clients and handled calendaring tasks
- Assisted clients with shopping, transportation and housekeeping activities
- Communicated well with clients in writing, by phone and in person
- Checked on clients frequently to resolve concerns and answer questions
- Documented services performed and updated checklists
- Provide Childcare Service Assisted employers with event planning, organization and setup
- Prepared meals for clients according to health and diet needs.
Customer Service Cashier
Four Seasons giftshop
03.2020 - 06.2022
- Processed cash, check and credit cards for customer purchases
- Counted cash drawers at beginning of shifts to verify correct amounts
- Computed and recorded totals of transactions
- Kept periodic balance sheets of amounts and numbers of transactions
- Provided product information and resolved concerns to assist customers
- Helped customers locate merchandise.
Office Assistant
Montessori Preschool of the Bay Area
10.2011 - 04.2014
- Schedule and plan meetings and appointments
- Design and implements arts and crafts
- Monitor level of supplies and handle shortages
- Answering phone calls and taking messages
- Sorting and sending mail
- Resolving office-related issues
- Entering payroll data.
Education
Certificate - Digital Marketing And E-commerce.
Coursera
06-2023
Child Development: ECE Units - undefined
City College of San Francisco
San Francisco, CA01.2013
High School Diploma - undefined
Manteca High School
Manteca, CA01.2011
Skills
- Dedicated worker with excellent communication, time management and computer skills
- Outstanding customer service
- Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals
- Routine adherence
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Customer Service Cashier
Four Seasons giftshop
03.2020 - 06.2022
Nanny/Private Household Assistant
11.2014 - Current
Office Assistant
Montessori Preschool of the Bay Area
10.2011 - 04.2014
Child Development: ECE Units - undefined
City College of San Francisco
High School Diploma - undefined
Manteca High School
Certificate - Digital Marketing And E-commerce.
Coursera