HALEY BARRIENTOS
San Antonio,TX
Summary
Cultivated strong partnerships with executive teams, emphasizing accountability, financial discipline, and a people-centered leadership approach.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Business Office Director
Pegasus Senior Living
Keene, TX
01.2025 - Current
- Increased occupancy from 47% to 75%+ within one year through financial transparency and executive collaboration
- Reduced bad debt from $15,600 to $0 by implementing structured AR follow-up processes
- Increased ACH adoption from 37% to 96%, improving cash flow consistency
- Reduced overtime from 6.2% to 2.6% through labor tracking and department accountability
- Managed full revenue cycle including billing, collections, reconciliation, and financial reporting
- Renegotiated 12+ vendor accounts, eliminating recurring late fees and reducing operational expenses
- Maintained compliance with state regulations and corporate policy standards
- Pegasus Landing of Chisholm Trail
Business Office Manager
Civitas Senior Living
Texas
01.2021 - 01.2025
- Managed financial operations including AR/AP, payroll, budgeting, and reporting
- Led HR onboarding, compliance documentation, and employee file management
- Supported acquisition transition and operational stabilization
- Prepared documentation for audits and state survey readiness
Operations Manager
JTC Industrial Supply
Texas
01.2013 - 01.2021
- Oversaw office operations and field scheduling for distribution operations
- Managed inventory tracking, invoicing, and vendor coordination
- Maintained financial records using Excel, MS Access, and QuickBooks
- Improved internal workflows to increase efficiency and reduce errors
Education
High School Diploma - undefined
Skills
Senior Living Operations
Financial Management & Budget Oversight
Accounts Receivable & ACH Conversion
Revenue Cycle Management
HR & Employee Relations
Payroll Administration
Vendor Contract Negotiation
Regulatory Compliance (State & Federal)
Audit Preparation & Survey Support
Process Improvement
Cost Control & Expense Reduction
Leadership Development
Executive Reporting & KPI Tracking
Microsoft Excel
QuickBooks
MS Access
Payroll Systems
Certification
Certified Assisted Living Manager
Timeline
Business Office Director
Pegasus Senior Living
01.2025 - Current
Business Office Manager
Civitas Senior Living
01.2021 - 01.2025
Operations Manager
JTC Industrial Supply
01.2013 - 01.2021