Summary
Overview
Work History
Education
Skills
Timeline
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KEEGAN YANG

Rockwall

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

4
4
years of professional experience

Work History

Popshelf Team Member

Popshelf
02.2023 - 07.2024
  • Utilized planogram and merchandising techniques to optimize product displays and enhance customer shopping experiences
  • Organized and Detail Oriented
  • Self-Motivated, Teamwork and Collaboration
  • Employee of the month for the month of August, 2022

Sales Associate

Kohls Department Store
09.2020 - 11.2020
  • Supported multiple departments
  • Replenished the store's inventory on the shelves
  • Customer Service
  • Processed transactions for customers using a point-of-sale (POS) system, handling cash, credit cards, and other payment methods

Education

Associate of Arts - General Studies

Collin County Community College District
05.2025

High School Diploma -

Rockwall-Heath High School
06.2022

Skills

  • Cash Register Operation
  • Technical Problem Solving
  • Critical Problem Solving
  • Goal Oriented
  • Computer Hardware Skills
  • Proficient with Technology
  • Customer Service
  • Professional and Positive Attitude
  • Organized and Detail Oriented
  • Active Listening

Timeline

Popshelf Team Member

Popshelf
02.2023 - 07.2024

Sales Associate

Kohls Department Store
09.2020 - 11.2020

Associate of Arts - General Studies

Collin County Community College District

High School Diploma -

Rockwall-Heath High School

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KEEGAN YANG