Kimberly Kozlowski
Wautoma,WI
Summary
Dedicated retail professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Enhance team member service standards and performance to boost productivity and exceed company goals. Dedicated to enhancing customer loyalty and strengthening sales with good merchandising and inventory management skills. Forward-thinking leader experienced in mediating conflicts, making sound decisions and multitasking in fast-paced environments.
Overview
16
16
years of professional experience
Work History
Assistant Store Manager
Kwik Trip
2022.11 - Current
- Managing employees and running a smooth store.
- Bookwork and scheduling
- Ordering, stocking, checking in vendors
- Inventory
Grocery Manager
Kroger
2018.10 - 2022.10
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Performed key tasks to promote inviting grocery store appearance.
- Reviewed inventory levels on Timeframe basis and placed orders for products and merchandise for restocking purposes.
- Strengthened profits by reducing waste, controlling shrinkage and increasing team efficiency with optimized workflows.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
Deli Manager
Kroger
2009.10 - 2018.10
- Set schedules for Number staff by planning and designating shifts and hours.
- Controlled inventory costs by carefully managing portion control and reducing waste.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
Customer Service Representative
Kroger
2008.10 - 2009.10
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Strengthened profits by reducing waste, controlling shrinkage and increasing team efficiency with optimized workflows.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Education
Home School
WisconsinSkills
- Focus and Follow-Through
- Special Assignments
- Sales Tracking
- Safety and Security Enforcement
- Constructive Feedback
- Customer Service and Assistance
- Management Training
- Motivational Leadership
- Inventory Merchandising
- Operational Standards
- Inventory Accuracy
- Customer Relations
Timeline
Assistant Store Manager
Kwik Trip
2022.11 - Current
Grocery Manager
Kroger
2018.10 - 2022.10
Deli Manager
Kroger
2009.10 - 2018.10
Customer Service Representative
Kroger
2008.10 - 2009.10
Home School