Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
7
7
years of professional experience
Work History
Operations Supervisor
Majorel
Greenville, South Carolina
09.2020 - 01.2022
Supervised 20 administrative team members and provided constructive feedback, resulting in higher morale and increased employee retention.
Monitored front areas so that questions could be promptly addressed.
Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Developed highly-efficient administrative team through ongoing coaching and professional development opportunities.
Collaborated with Quality departments to achieve program advancement.
Kept high average of performance evaluations.
Fire Alarm Technician (Project Lead)
American Protection LLC
Mauldin, SC
03.2018 - 09.2020
Planned security installations by surveying locations, laying out equipment and reading wiring plans
Installed, tested and repaired fire alarm and control systems for commercial and residential projects
Provided effective demonstrations of alarm systems so that customers understood how to use each feature
Properly explained layouts and blueprints to my on-site team
Kept track of daily progress to report to the General Contractor on-site
Prepared all tools and inventory needed for each specific project
Mechanical Assembler
Proterra Inc
Greenville, SC
06.2016 - 03.2018
Kept work areas organized and clean to maximize productivity
Performed finishing work such as deburring, painting and polishing
Documented errors and quality issues for the engineering department
Improved knowledge and productivity through continuous education and learning from foreman and senior assemblers
Checked parts against stock lists, blueprints and material specifications to verify compliance with standards.
Tested finished products for compliance with tolerances and overall quality.
Grocery Stocker
Publix Super Markets
Greenville, SC
01.2015 - 06.2016
Updated signage to reflect current prices and help promote target merchandise
Prepared products for sales floor by adding tags and readying pallets or restocking
Stocked pallets throughout shift to keep warehouse clean, maintained and organized
Removed outdated and overripe items from stock to eliminate health risks
Provided friendly and knowledgeable service to all guests
Used equipment such as hand trucks, pallet jacks and forklifts safely and efficiently.