Theresa Sartwell
Schuylerville,NY
Summary
Entrepreneurial Small Business Owner with a cleaning business experience. Knowledgeable about customer service with fantastic budgeting, training and operational management skills. Committed to running smooth and profitable businesses with focus on customer satisfaction.
Overview
27
27
years of professional experience
Work History
Business Owner/Operator
Cleaning Business
Saratoga Springs, NY
08.2009 - Current
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Monitored staff performance, providing final-say assessment over inquiries.
- Served as principal stakeholder over organization's complete operations.
Pet Sitter
Saratoga Springs, NY
01.2008 - Current
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Communicated professionally with pet owners via phone, email and text.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Walked pets outside throughout each shift to prevent accidents in group play areas and on bedding.
Education
Associate of Arts - Paralegal Studies
Bryant And Stratton College - Newport News
Albany, NY09.2000
Skills
- Effective Communicator and Public Speaker
- Business Correspondence
- Executive Leadership
- Change and Growth Management
- Employee Motivation and Performance
- Integrity and Transparency
- Strategic Planning
- Hazardous Chemicals
- Business Administration
- People and Culture
- Chemical Cleaners
Gardening, wine tasting, jewelery making
I love to garden and the challenge of growing things. Wine is a favorite of mine and tasting and trying new flavors is fun and relaxing. making jewelry is the best way to hone my creative skills and very relaxing as well.
Timeline
Business Owner/Operator
Cleaning Business
08.2009 - Current
Pet Sitter
01.2008 - Current
Associate of Arts - Paralegal Studies
Bryant And Stratton College - Newport News