Misty Boren
Dallas,TX
Summary
Accomplished in enhancing operational efficiency and accuracy, I leveraged Accounts Payable Software and superior attention to detail at Southern Glazer's Wine and Spirits to streamline invoice processing. Adept at problem-solving and data entry, my expertise led to significant improvements in payment scheduling and reconciliation, showcasing a commitment to excellence and a results-driven approach.
Overview
25
25
years of professional experience
Work History
Accounts Payable Processor
Southern Glazer's Wine and Spirits
2022.11 - 2024.06
- Responsible for processing Supplier, Freight, and Customs Invoices via a 3-way match system ensuring all cost data is allocated correctly.
- Enter the trade invoices that ar coded into specific G/L accounts and not done via a match in the system.
- Verify all Supplier Invoices by footing and cross footing the dollar amounts.
- Process trade invoices for the Control States that are not 3-way match entries.
- Resolve internal and external customer issues by routing/returning/acknowledging emails and or phone calls promptly and providing responses and resolutions in a reasonable amount of time,
- Company was worldwide, so 5-6 different spreadsheets may have to be used to allocate the invoice properly.
- Perform other job-related duties as assigned.
Transaction Processor
Conduent
2016.06 - 2022.10
- Sort and Prep the mail into Claims and Non-Claims
- Managed a wide variety of Administrative tasks to resolve issues quickly and efficiently.
- Trainer for new hires learning day to day tasks
- Proficient in data entry tasks, as needed
Insurance Specialist
Aerotek Temp Service-Blue Cross Blue Shield
2015.04 - 2016.05
- Enhanced customer satisfaction by giving customers Insurance Benefits Plans, to ensure their needs.
- Took information from Employees that worked for a company that has less than 50 employees and filed their Personal file folder with all information.
- Entered in all information pertaining, to their plan, putting in their information and dependants information.
- Achieved performance goals on a consistent basis.
Utilized Kofax Operator/Accounts Payable Clerk
Volt Temporary Service/Occidental Petroleum Corp
2014.05 - 2015.03
- Scanned mail documents for Accounts Payable
- Approve, export and post batches in Batch Manager
- Picked up mail for Chemical, Oil and Gas
- Open/Sort mail according to PO boxes.
- Prep all mail, using scan sheets and cover sheets to prepare fo scanning
- Kept a recording system by using SAP Program.
- Helped process invoices into Oracle Program.
Invoice Processor/Mortgage/FNMA and BOA
Aerotek Temp Service/Ecova
2010.10 - 2014.04
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Direct contact with retail energy provided to research and resolve past due accounts, billing errors and misapplied payments.
- Utilize Kofax to scan mail documents
- Coach and mentor Invoice Processors on client teams. FNMA and BOA
- Approve, Export and post batches in Utility Manager.
- Accurately enter invoice data from Utility invoices into Utility Manager Software.
- Identify utility bills with potential issues and escalate for investigation/resolution.
- Exceed in Invoice processing, production and quality requirements. As well as training new employees. Verified all employees entries.
- Worked in SAP to print out errors and correct them and retrieve any information needed to process the invoices.
Administrative Assistant/Dallas Tape Operations
AT&T
1999.10 - 2010.09
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Produce and distribute correspondence memos, email, letter, faxes and forms, assist in preparation of regularly scheduled reports.
- Developed a filing system, booked travel arrangements, maintained contact lists, ordered supplies.
- Conducted new hire orientation and input weekly time reports for employees, along with completed bill payments in a timely manner, including Payroll in PeopleSoft, later Elink.
- Went to work in Dallas Tape Operations-In October of 2004, Where I worked in a high Security Department.
- Worked with Silo's pulling/entering tapes for a Distribution List or Incoming list from our Inbox list.
- Worked with Iron Mountain who did pick up and distribute the tapes. Tapes consisted mainly of phone bills.
- Learned special commands to eject or enter tapes from the Silo.
Education
Certification of Completion For Sterile Processing - Medical Field
Sips
Dallas11.2020
No Degree - Surgical Technician
El Centro College
Dallas05.2000
High School Diploma -
Lewisville High School
Lewisville05.1987
Skills
Accounts Payable Software
Bank Reconciliation
Electronic Funds Transfer
Payment Scheduling
Data Entry/Trainer/Lead
Superior attention Detailed
Problem Solving Abilities
Type 60+ wpm
Timeline
Accounts Payable Processor
Southern Glazer's Wine and Spirits
2022.11 - 2024.06
Transaction Processor
Conduent
2016.06 - 2022.10
Insurance Specialist
Aerotek Temp Service-Blue Cross Blue Shield
2015.04 - 2016.05
Utilized Kofax Operator/Accounts Payable Clerk
Volt Temporary Service/Occidental Petroleum Corp
2014.05 - 2015.03
Invoice Processor/Mortgage/FNMA and BOA
Aerotek Temp Service/Ecova
2010.10 - 2014.04
Administrative Assistant/Dallas Tape Operations
AT&T
1999.10 - 2010.09
Certification of Completion For Sterile Processing - Medical Field
Sips
No Degree - Surgical Technician
El Centro College
High School Diploma -
Lewisville High School
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