Melissa Wong
New York City Police Department
Clayton,NC
1
Certification
26
years of professional experience
Detail-oriented Administrative Professional experienced in records management, Microsoft Office, and customer service. Achieved high standards in law enforcement support through effective record management and schedule coordination. Focused on delivering reliable administrative support while fostering collaboration and adaptability in fast-paced environments.
Work History
Police Administrative Aide
15 Years 9 Months- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Worked effectively in fast-paced environments.
- Scheduled Officers for Court with the NYS court systems.
- Managed daily administrative functions to support departmental operations and improve efficiency.
- Coordinated communication between various units to ensure timely information flow and collaboration.
- Entered information from crime reports into police department's database.
- Arranged meetings for police officers and supervisors with external agencies and maintained calendar for police staff.
Merchandise Buyer Assistant
4 Years 1 Month- Enhanced communication skills through collaboration with internal departments and external partners.
- Secured cost savings by negotiating favorable terms with suppliers.
- Maintained accurate records of inventory levels, product shipments, and customer orders.
- Managed records of inventory levels, product shipments, and customer orders to support operational efficiency.
- Developed effective communication skills while interacting with internal departments and external partners.
- Provided support in setting up displays, creating visual presentations, and organizing promotional events.
Jcpenney
3 Years- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash register balances and performed daily reconciliations.
- Monitored inventory levels at the register and communicated restocking needs effectively.
- Greeted customers entering store and responded promptly to customer needs.
Education
Associate in Arts (A.A.) - Paralegal Studies
Skills
Appointment scheduling
Crisis communication
Case management
Calendar management
Data integrity
Records management
Microsoft Office proficiency
Microsoft Office
Team collaboration
Certification
City Time Payroll
Timeline
Police Administrative Aide
New York City Police Department
09.2010 - 06.2026Read More
Merchandise Buyer Assistant
Ricky's
08.2006 - 09.2010Read More
Jcpenney
Sales Associate
09.2000 - 09.2003Read More
Interboro Institute
Associate in Arts (A.A.) from Paralegal Studies
Read More