Dedicated, hardworking, and friendly individual experienced in customer service. Adept at following instructions and problem-solving with businesses and customers, with proven track record of providing excellent customer service.
Overview
2
2
years of professional experience
Work History
Dasher
DoorDash
05.2022 - Current
Resolved customer issues promptly and courteously, resulting in positive feedback.
Maintained excellent ratings by consistently delivering orders in a professional manner.
Ensured order accuracy, double-checking items before leaving the pickup location.
Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
Anticipated potential problems with weather or traffic conditions, adjusting route plans accordingly for punctual deliveries.
Supported team members during peak hours, sharing tips and experiences to improve overall group performance..
Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
Immediately addressed problems with customers to promote speedy resolution.
Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.