Josephine Moore
Soldotna,AK
Summary
Dedicated, hardworking, and friendly individual experienced in customer service. Adept at following instructions and problem-solving with businesses and customers, with proven track record of providing excellent customer service.
Overview
2
2
years of professional experience
Work History
Dasher
DoorDash
05.2022 - Current
- Resolved customer issues promptly and courteously, resulting in positive feedback.
- Maintained excellent ratings by consistently delivering orders in a professional manner.
- Ensured order accuracy, double-checking items before leaving the pickup location.
- Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
- Anticipated potential problems with weather or traffic conditions, adjusting route plans accordingly for punctual deliveries.
- Supported team members during peak hours, sharing tips and experiences to improve overall group performance..
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Immediately addressed problems with customers to promote speedy resolution.
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
Education
In Progress - - Environmental Science
University of Alaska Anchorage
Anchorage, AKHigh School Diploma -
Soldotna High School
Soldotna, AK12.2021
Skills
- Efficient multitasking
- Reliability and punctuality
- Patience and Tolerance
- Customer Service
- Valid Driver's License
- Cash handling proficiency
- Tech-savviness
- Hardworking and Responsible
- Excellent Communication
- Quick Learner
- Adaptability
- Self Motivation
- Goal Setting
Timeline
Dasher
DoorDash
05.2022 - Current
In Progress - - Environmental Science
University of Alaska Anchorage
High School Diploma -
Soldotna High School