Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Caitlyn Jones

Summary

A strong leader with seven years of experience in various Cintas Departments. Organized, thorough, strategic, versatile, persuasive, detail oriented. Successful at managing multiple priorities, achieving results and leading a team to success.

Overview

6
6
years of professional experience

Work History

Service Manager

Cintas
01.2021 - Current
  • Managed a portfolio of $8.8M in reoccurring business
  • Promoted various Cintas Partners in to new roles
  • District numbers | NASHP > 125% , Lost Business < 5%, Account Receivable < 5%

Route Check In Supervisor

Cintas
06.2020 - 01.2021
  • Lost business 50% better than FY20
  • Adds/Stop up $80,000 from FY20
  • Net Billings 2.30% improvement YOY
  • Shop Towel LR’s 6.56% improvement YOY
  • Damage Scan 2.19% YTD
  • Fourth highest in the Region.

Facilities Sales Representative

Cintas
06.2019 - 06.2020
  • Managed territory overseeing zip codes in Seattle and 5 suburban cities
  • Average account size of $82 average weekly volume
  • Implemented Cross-Sell techniques by strategically selling with a representative from another Cintas location to drive customer loyalty and sales numbers
  • Managed 13 week window of new accounts to promote growth with current Cintas customers.

Management Trainee

Cintas
06.2017 - 06.2019
  • Created a plan encompassing all processes necessary to develop the Catalog Department at an acquisition location
  • Led two committees of over 7 people through the acquisition of G&K in Renton, WA and Boise, ID
  • Recruited and screened over 75 candidates for Service and Production roles
  • Selected to lead groups of Partners through the SAP conversion in the Renton and Seattle locations
  • Increased growth and retention of Cintas customer base within the Seattle Zone while tracking and implementing processes to ensure the success of Cross-Sell
  • Selected to be a mentor in the Management Trainee Mentor Program
  • Selected over 140 Management Trainees by the Director of the Management Trainee Program to recreate the MT SharePoint site to increase awareness and communication nationwide.

Education

Bachelor of Science - Business Marketing

Washington State University
05.2017

Skills

  • Communication
  • Problem Solver
  • Leadership
  • Detail Oriented
  • Management of Change
  • Urgency
  • Executive Acumen
  • Self-Starter

Additional Information


Virtual Route Based Selling | Pocket Route Based Selling | Forecast and PNL Training | Contract Negotiation | FS Product Knowledge | Uniform Product Knowledge | The Power of Catalog Roadshow | Route Readiness | CRT Training | Delegation Boot Camp | Service Manager College | Catalog Manager College | Safety Audit – Tim | Quality Audit – Keith | Pricing Fairness | AR 20 Keys | Stockroom 20 Keys | Wash Alley Trained | HOP Certified | MT Graduate | Cross Sell Payout Champion | SIC Board Member | Labor Audit Training | SAP Trained in Service, Office, Stockroom | Meticulous Hiring | Core Course | HBDI | Solo Route Certified | SSR Certification

Timeline

Service Manager

Cintas
01.2021 - Current

Route Check In Supervisor

Cintas
06.2020 - 01.2021

Facilities Sales Representative

Cintas
06.2019 - 06.2020

Management Trainee

Cintas
06.2017 - 06.2019

Bachelor of Science - Business Marketing

Washington State University

Similar Profiles

CREATE PROFILE
Caitlyn Jones