Silvia Sarabia
Bullhead city,AZ
Summary
Dedicated worker focused on customer satisfaction and providing high-quality service. Determined to exceed expectations and take on higher responsibilities.
Overview
7
7
years of professional experience
Work History
Associate Banker
JPMorgan Chase
Bullhead city, USA
03.2018 - Current
- Ensured high levels of customer satisfaction.
- Efficiently manage computer and phone tasks simultaneously.
- Handled cash transactions efficiently.
- Identified areas of improvement through detailed audits.
- Implemented safety procedures.
Mobile Crisis Specialist
Terros Health
Arizona, USA
05.2023 - 12.2023
- Maintained positive working relationship with fellow staff and management.
- Reviewed medical records to ensure accuracy of diagnosis and procedures codes.
- Facilitated transition to inpatient care.
- Supplied resources for outpatient care.
- Developed and implemented customized safety plans tailored to client needs.
Behavior Health Technician
Talas Harbor
Bullhead city, USA
08.2021 - 09.2022
- Assessed patient conditions.
- Supported patients during de-escalation processes.
- Managed fax machine operations.
- Directed phone communications efficiently.
- Conducted minor cleaning activities.
Education
Master of Science - Clinical Mental Health Counseling
Grand Canyon University
Arizona12-2025
Bachelor of Science - Psychology
Grand Canyon University
Arizona01.2023
Associate of Science - Psychology
Mohave Community College
Arizona05.2018
High school Degree -
Mohave High School
Arizona01.2015
Skills
- Crisis Prevention Intervention Certified
- Teller background
- Basic Life Support Certification
- Certified in CPR
- Proficient in Spanish
- Proficient in English
- Proficient Typist: 90 WPM
- PowerPoint Proficiency
- Excel Proficiency
Projects
Experimental psychology experiment paperwork Case study examinations
Awards
- 6 honor roll 3.6 GPA Grand Canyon University
- FBLA award High School
- Level 2 Soccer scholarship
Languages
- English
- Spanish
Timeline
Mobile Crisis Specialist
Terros Health
05.2023 - 12.2023
Behavior Health Technician
Talas Harbor
08.2021 - 09.2022
Associate Banker
JPMorgan Chase
03.2018 - Current
Master of Science - Clinical Mental Health Counseling
Grand Canyon University
Bachelor of Science - Psychology
Grand Canyon University
Associate of Science - Psychology
Mohave Community College
High school Degree -
Mohave High School
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