Khadijah Jackson
Streamwood ,IL
Summary
Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
7
7
years of professional experience
Work History
Patient Access Representative
R1RCM - Through holy Family Hospital
Chicago, IL
08.2021 - Current
- Collected co-pays and other payments from patients at time of service.
- Greeted patients and visitors in a courteous and professional manner.
- Responded to patient inquiries regarding billing or financial matters.
- Collaborated with other departments to ensure quality customer service was delivered.
- Ensured accuracy of all data entered into computer system.
- Processed patient admissions, registrations, transfers, and discharges according to established procedures.
- Managed incoming faxes related to patient registration processes.
- Maintained confidentiality of all patient information in accordance with HIPAA regulations.
- Answered phones promptly in a professional manner.
- Created new patient accounts in EMR system as needed.
- Verified insurance coverage for services provided by the facility.
Security
Alexian Brothers Behavioral Health Hospital
Hoffman Estates, IL
03.2021 - 08.2022
- Developed and updated security procedures, security system drawings and related documentation.
- Trained new personnel in security procedures or security equipment.
- Assisted in the development of security policies, standards, and procedures related to information security.
- Monitored security cameras throughout the building, ensuring safety and security of all occupants.
- Monitored adolescents throughout the day.
- Monitored adolescents' behavior using data collection systems and provided feedback to Staff effectiveness of interventions implemented.
- Utilized restraints if needed.
- Write efficient incidents reports .
- Remove contraband from patients if found.
- Supervised adolescents during indoor meetings, ensuring safety regulations were followed.
Security Officer
Loyola University Medical Center
Maywood, IL
01.2021 - 06.2022
- Monitored surveillance cameras and responded to suspicious activity.
- Adhered to post orders while maintaining a visible presence around the property.
- Checked for safety hazards and took corrective action when necessary.
- Greeted staff, guests, vendors, and contractors. upon arrival at the facility entrance.
- Responded to alarms and conducted investigations as required.
- Provided escorts for visitors as needed throughout the facility.
- Monitored behavior children that come into the emergency room.
- Secured personnel and premises by inspecting buildings and patrolling property.
Security Officer
Titan America
Chicago, IL
08.2017 - 03.2019
- Monitored surveillance cameras and responded to suspicious activity.
- Adhered to post orders while maintaining a visible presence around the property.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Operated communication systems between officers stationed throughout the facility.
- Assisted in the development and implementation of security policies and procedures.
- Assisted with crowd control during large events held at the facility.
Education
High School Diploma -
Prosser High School
Chicago, IL06-2012
Skills
- HIPAA Compliance
- Insurance Verification
- Training Coordination
- Microsoft office proficient in Operation Of Closed Circuit Television
- Patient Education
- Registration and Admissions
- Crisis Prevention intervention Certified
- CPR Certified
- Clinical Restraint Certified
References
References available upon request.
Timeline
Patient Access Representative
R1RCM - Through holy Family Hospital
08.2021 - Current
Security
Alexian Brothers Behavioral Health Hospital
03.2021 - 08.2022
Security Officer
Loyola University Medical Center
01.2021 - 06.2022
Security Officer
Titan America
08.2017 - 03.2019
High School Diploma -
Prosser High School
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