Nadia Jaanane
Horseheads,NY
Summary
Detail-oriented Patient Access Representative with extensive experience in healthcare administration. Skilled in maintaining patient records, updating accounts, and managing correspondence between patients and facilities. Strong customer service abilities combined with a solid understanding of medical terminology enhance operational efficiency.
Overview
23
23
years of professional experience
Work History
Patient Access Representative
Arnot Ogden Medical Center
Elmira, New York
02.2020 - Current
- Register patients and verify insurance eligibility.
- Scheduled appointments, facilitating smooth patient check-in and check-out processes.
- Collected co-payments and secured necessary patient signatures for streamlined transactions.
- Update patient records in Epic, PCC, Sorian, and eClinicalWorks (ECW).
- Assisted patients with registration inquiries, ensuring clarity and satisfaction.
- Coordinate with clinical staff to ensure accurate patient information.
Line Cook
Seneca Harbor Station
Watkins Glen, New York
04.2017 - 10.2019
- Prepared food orders with accuracy to meet customer demands in fast-paced restaurant environment.
- Maintained cleanliness and upheld food safety standards to comply with health regulations.
- Worked effectively as part of a team to ensure efficient kitchen operations.
- Maintained cleanliness and food safety standards in accordance with health regulations.
- Prepared and organized workstation for opening and closing shifts.
Lead Teller
Bank Popular
Casablanca, Morocco
01.2004 - 01.2016
- Processed customer banking transaction while providing exceptional customer service.
- Processed customer banking transactions to ensure accurate and efficient service.
- Trained and mentored new tellers on banking procedures and customer service standards to enhance team competency.
- Maintained accurate financial records and resolved customer inquiries professionally.
- Assisted branch management with audits to ensure compliance with banking policies and procedures, contributing to operational integrity.
Education
Bachelor's Degree - Linguistics
University Hassan II
Casablanca, Morocco06-2000
Skills
- Patient Registration
- Appointment Scheduling
- Patient Admissions
- HIPAA Compliance
- Epic EMR
- Patient Advocacy
- HIPAA Compliance
- Data Entry
- Financial Transactions Management
- Multitasking and Organization
- Office 365
LANGUAGES
Arabic
French
English
Timeline
Patient Access Representative
Arnot Ogden Medical Center
02.2020 - Current
Line Cook
Seneca Harbor Station
04.2017 - 10.2019
Lead Teller
Bank Popular
01.2004 - 01.2016
Bachelor's Degree - Linguistics
University Hassan II