Arthur Hinton

• Drove and operated structural pumpers, tankers, ladders and service vehicles to aid in rescue operations.
• Maintained close contact with dispatch to receive and share information about current fires, equipment movements and incoming personnel.
• Completed training to stay in peak physical fitness and handle challenging tasks.
• Trained fire personnel in safe and proper operation and maintenance of fire department apparatus and vehicles.

Educated customers on use of banking website and mobile apps.

• Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
• Processed customer transactions promptly, minimizing wait times.
• Counted, verified and handled bank deposits and armored car transactions.
• Identified sales opportunities and referred customers to branch partners in financial services.

• Plotted and corrected charts and publications.
• Checked and replenished inventory to maintain optimal operations.
• Managed bridge watch duties to look for different types of threats and adverse conditions.
• Aided in navigation and operating ship controls.
• Updated logs, coordinated documents and wrote detailed reports.

• Developed and actualized customer service initiatives to decrease wait times.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Provided primary customer support to internal and external customers.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.