Dedicated and results-driven Supervisor Customer Services with experience leading front-line teams to deliver exceptional customer service. Proven track record of effectively managing and motivating staff to achieve performance targets and exceed customer expectations. Skilled in training and developing staff, implementing process improvements, and resolving customer escalations promptly and professionally. Adept at fostering a positive and collaborative work environment to enhance team morale and productivity. Passionate about delivering superior customer experiences and driving continuous improvement in service delivery.