Lucas Delean
Kent,WA
Summary
High-energy Shift Lead Barista ready to empower team members to surpass company objectives with effective leadership. Skilled in training employees, building job satisfaction and solving operational problems by tapping into personal experience and collaboration strengths. Successful at keeping customer, business, and staff needs balanced and operations in line with targets.
Overview
5
5
years of professional experience
Work History
Shift Lead
Dutch Brothers Coffee
05.2022 - Current
- Lead small groups of Baristas every day, trained new hires, coached baristas when mistakes were made, administration tasks.
- Collected, arranged, and input information into database system.
- Cultivated an inclusive workplace culture that fostered teamwork and collaboration among diverse employees.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
Barista
Dutch Brothers Coffee
02.2020 - 05.2022
- Handcrafted a variety of drinks, serve customers with exceptional service, creating an uplifting and exciting environment, form relationships with co-workers and customers alike.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Followed exact recipes for mixing and preparing beverage and food items.
Sorting Center Associate
Amazon
09.2019 - 01.2020
- Sorted packages on pallets, unloading trucks of small to heavy packages onto conveyor belts.
- Streamlined workflow processes for increased efficiency and productivity within the center.
Education
Associate of Arts - Science & Arts
Bellevue College
Bellevue, WAHigh School Diploma -
Kentridge High School
Kent, WASkills
- Time Management
- Work Delegation
- Employee Training
- Team Leadership
- Complaint resolution
- Equipment Troubleshooting
- Rules Enforcement
Interests
Participated in the school band. Involved in performances at our school’s sport games.
Participated in soccer during my first two years at Kentridge High. Outside of High School I have been a part of numerous local soccer clubs for roughly 10 years.
New and Upcoming technology. Looking to continue my education in Computer Science to delve deeper into the world of tech.
Languages
Timeline
Shift Lead
Dutch Brothers Coffee
05.2022 - Current
Barista
Dutch Brothers Coffee
02.2020 - 05.2022
Sorting Center Associate
Amazon
09.2019 - 01.2020
Associate of Arts - Science & Arts
Bellevue College
High School Diploma -
Kentridge High School
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