Summary
Overview
Work History
Education
Skills
Timeline
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Kaysy Bonilla

Downey,CA

Summary

Professional account management expert equipped for high-stakes roles with proven capacity to drive client success and foster lasting relationships. Strong focus on team collaboration, delivering strategic solutions, and adapting to evolving business needs. Expertise in client negotiation, revenue growth strategies, and performance optimization. Respected for reliability, leadership, and results-driven mindset.

Overview

10
10
years of professional experience

Work History

Sr. Executive Account Manger

AT&T Mobility
08.2023 - Current
  • Implemented tailored account management strategies, resulting in increased customer loyalty and trust.
  • Generated new business through proactive strategies such as network and cold calling.
  • Surpassed monthly sales targets through diligent lead generation efforts – including cold calling, networking at industry events, social media outreach.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Identified upsell opportunities within existing accounts by continuously assessing their evolving needs.
  • Established a reputation as a trusted advisor among clients, leading to increased referrals and long-term business partnerships.

Admin Assistant

Originals Factory
09.2019 - 04.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Negotiated prices, terms of sales and service agreements.
  • Met existing customers to review current services and expand sales opportunities.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Makeup Artist/ Sales Associate

Naimies Beauty Center
10.2016 - 08.2019
  • Built relationships with customers and community to promote long term business growth.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

HR Associate

Six Flags Magic Mountain & Hurricane Harbor
05.2015 - 10.2016
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Organized new employee orientation schedules for new hires.
  • Answered and redirected incoming phone calls for office.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.

Education

Criminal Justice

Glendale Community College
05.2026

Cosmetology License -

Paul Mitchell The School- Sherman Oaks
06.2021

Skills

  • Relationship management
  • Account retention
  • CRM software
  • Client onboarding
  • Upselling strategies
  • Native spanish fluency
  • Prospecting and cold calling
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking

Timeline

Sr. Executive Account Manger

AT&T Mobility
08.2023 - Current

Admin Assistant

Originals Factory
09.2019 - 04.2023

Makeup Artist/ Sales Associate

Naimies Beauty Center
10.2016 - 08.2019

HR Associate

Six Flags Magic Mountain & Hurricane Harbor
05.2015 - 10.2016

Cosmetology License -

Paul Mitchell The School- Sherman Oaks

Criminal Justice

Glendale Community College

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Kaysy Bonilla