Erica Stevenson
Chester,SC
Summary
Friendly and enthusiastic with over 20 years of specialization in the work fields. Able to learn new tasks quickly and proficient. Represent establishment with friendly, professional demeanor ar all times.
Overview
25
25
years of professional experience
Work History
Warehouse Worker
Fresenius Medical Care
05.2016 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 40 pounds.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Ship medical products thru FedEx ship manager, Ups worldship
- Drove forklifts, pallet jacks and other equipment to move materials.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Complied diligently with company policies, safety regulations, and industry best practices in all aspects of the role as a Warehouse Production Worker.
Shipping
Atlas Copco
08.2014 - Current
- Picking orders for customers
- Recording product, packaging, and order information on the computer to ship orders to the customer
- Examining products to verify conformance to quality standards
- Forklift driver picking orders
- Preparing documents, such as work orders, bills of lading, or shipping orders.
Customer Finance Representative
Iqor
11.2012 - 08.2014
- Working from home as an agent for Sprint cell phone provider
- Greeting visitors or callers and handling their inquiries or directing them to the appropriate persons
- Communicating with customers with inbound call average about 60-80 calls daily
- Helping customers with their financial situations to maintain their service
- Providing tech support on device and network issues
- Actively working with customers to ensure they stay a valued customer
- Providing services to customers, such as order placement or account information.
Production ps1
Boral Stone
01.2005 - 06.2011
- Monitoring the production line, watching for problems such as jams
- Operating machines and equipment
- Working on the production line to pull orders for customers
- Pulling and packing stones.
Machine operator/Material handler
West Marine
02.2000 - 01.2005
- Pulling and stocking orders
- Using RF scanner to pick orders
- Operating forklifts (cherry picker, reach truck, sit down Raymond) and pallet jacks
- Performing inventory counting.
Education
High School Diploma -
Chester Senior High School
Chester, SC05.1998
Skills
Problem-Solving
Critical Thinking
Customer Service
Data Entry
Call center experience
Computer Proficiency
Operation monitoring
Production and Processing
Fork lift experienced
Negotiation
Timeline
Warehouse Worker
Fresenius Medical Care
05.2016 - Current
Shipping
Atlas Copco
08.2014 - Current
Customer Finance Representative
Iqor
11.2012 - 08.2014
Production ps1
Boral Stone
01.2005 - 06.2011
Machine operator/Material handler
West Marine
02.2000 - 01.2005
High School Diploma -
Chester Senior High School
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