Jean Venant
Summary
Proven leader in sales management, adept at fostering client relationships and driving revenue growth, as demonstrated at Family Kia. Skilled in CRM software and relationship building, I excel in developing sales strategies that have consistently enhanced team performance and customer satisfaction. Achieved a notable increase in sales through strategic planning and effective team training.
Overview
13
13
years of professional experience
Work History
Sales Manager
Family Kia
03.2024 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Internet Sales Manager
Bill Estes Chrysler Dodge Jeep Ram
03.2021 - 03.2024
- Responded to internet inquiries and phone calls in timely matter.
- Increased online sales by implementing effective marketing strategies and optimizing website content.
- Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.
- Provided superior and individualized customer service.
- Maintained detailed records of all customer interactions, providing valuable data for future sales initiatives and forecasting efforts.
- Implemented CRM software to streamline lead management and follow-up procedures, increasing overall team efficiency.
- Contributed to monthly sales meetings by sharing insights on client feedback, market trends, and potential growth opportunities.
- Enhanced overall brand image by ensuring consistent messaging and visual elements across all online platforms and marketing materials.
Business Manager
Hubler Mazda
12.2018 - 03.2021
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
- Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
- Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.
- Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
General Sales Manager
Milton Dodge
01.2011 - 12.2018
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Upheld company policies and implemented standards fairly.
- Reduced operational costs by identifying inefficiencies within the sales process and recommending targeted improvements.
- Increased sales revenue by implementing strategic marketing campaigns and fostering strong customer relationships.
- Streamlined sales processes for improved efficiency, resulting in higher close rates and shorter sales cycles.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Cultivated a positive work environment that motivated staff members to exceed individual and team goals regularly.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Education
Medical Specialist
US Army
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Sales expertise
- Sales Presentations
- Client Relationship Management
- Sales strategy development
- Sales operation
- Account Management
- Rapport and relationship building
- New Business Development
- Lead Generation
- B to B sales
- CRM Software
- Sales Planning
- Sales Reporting
- Persuasive Negotiations
- Brand-building strategies
- Operations
- Market Intelligence
- Staff Training and Development
Languages
Spanish
Native or Bilingual
Timeline
Sales Manager
Family Kia
03.2024 - Current
Internet Sales Manager
Bill Estes Chrysler Dodge Jeep Ram
03.2021 - 03.2024
Business Manager
Hubler Mazda
12.2018 - 03.2021
General Sales Manager
Milton Dodge
01.2011 - 12.2018
Medical Specialist
US Army