Michelle Borden
Loganville,GA
Summary
Skilled pharmacy professional with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.
Overview
20
20
years of professional experience
Work History
Garnishment Disbursement Specialist
Ultimate Kronos Group (UKG)
11.2023 - 04.2026
- Administered garnishment processes with precision and adherence to deadlines.
- Analyzed and addressed assigned garnishment disbursement cases, adhering to SLA timelines for efficient case management.
- Provided expert support to internal and external customers to address questions related to garnishment disbursement transactions.
- Coordinated completion of special projects and tasks assigned by management, ensuring alignment with strategic objectives.
Payroll Administrator
Snowden Delivery Services
05.2019 - 09.2023
- Processed payroll for over 150 employees, ensuring timely and accurate disbursement of wages.
- Managed employee timekeeping systems, verifying hours and resolving discrepancies efficiently.
- Implemented automated payroll solutions, enhancing processing speed and reducing manual errors.
- Conducted regular audits of payroll data to maintain compliance with federal and state regulations.
Intake Coordinator
Curant Health
11.2017 - 04.2019
- Executed daily, weekly, and monthly scheduled tasks to ensure accurate patient data entry into pharmacy system.
- Compiled and organized patient medical records and insurance information to support efficient handoff to patient care coordinator.
- Managed collection, verification, recording, and processing of client demographics, insurance payments, and referral information.
- Coordinated with insurance providers to gather necessary paperwork, ensuring timely completion of registration process.
- Executed prescription processing exceeding 100 daily to support pharmacy operations and maintain service efficiency.
Clinical Support Specialist
Coram Specialty Infusion
09.2012 - 03.2015
- Executed processing of patient prescriptions under pharmacist supervision.
- Managed and organized 10 team schedules, enhancing workflow for patient delivery services.
- Facilitated validation and acquisition of authorizations for pharmacy services.
- Developed and managed supply templates within pharmacy computer database.
- Facilitated comprehensive care coordination to enhance patient outcomes in catheter management.
- Executed systematic updates and maintenance of patient clinical charts, enhancing record accuracy and accessibility.
Certified IV Pharmacy Technician
Piedmont Atlanta Hospital
08.2008 - 08.2012
- Conducted preparation of IV admixtures with strict adherence to aseptic protocols to maintain quality standards.
- Prepared hazardous and chemotherapy products.
- Delivered medication to patient care areas in a timely manner.
- Maintained sterile work environments.
- Occasionally performed unit dose technician responsibilities.
Pharmacy Technician
Grady Memorial Hospital
11.2005 - 08.2008
- Dispensed medications accurately and efficiently, adhering to hospital protocols.
- Collaborated with pharmacists to ensure optimal patient care and medication management.
- Managed inventory control, maintaining adequate stock levels of pharmaceuticals and supplies.
- Conducted regular restocking and maintenance of automated dispensing systems, enhancing reliability and performance.
Education
English
Clayton State University
Morrow, GASkills
- Problem-solving skills
- Confidentiality and HIPAA
- Team collaboration
- Workflow optimization
- Insurance billing
- Medication dispensing
- Pharmaceutical calculations
- Compounding techniques
- Prescription interpretation
- Aseptic techniques
Timeline
Garnishment Disbursement Specialist
Ultimate Kronos Group (UKG)
11.2023 - 04.2026
Payroll Administrator
Snowden Delivery Services
05.2019 - 09.2023
Intake Coordinator
Curant Health
11.2017 - 04.2019
Clinical Support Specialist
Coram Specialty Infusion
09.2012 - 03.2015
Certified IV Pharmacy Technician
Piedmont Atlanta Hospital
08.2008 - 08.2012
Pharmacy Technician
Grady Memorial Hospital
11.2005 - 08.2008
English
Clayton State University