Guillermina Capote

• Gathering information for loan applications
• Evaluating credit histories for applications
• Collecting data from clients such as their assets, salaries, debts and employment status to fill in information for loan applications
• Researching and correcting mistakes in applications for clients
• Reviewing file documentation for missing or erroneous information
• Meeting loan application deadlines
• Assisting Loan Officer with requests and tasks needed to complete and process applications
• Manage over 50 calls per day

• Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
• Prepared documents for underwriting by verifying client income, credit reports and other information.
• Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
• Processed loans within various departments to achieve timely, accurate and fair proceedings.
• Handled any conditions sent from underwriting departments.
• Checked packages for appropriate documentation.

prepares escrows for the closing of real property transactions in which title is insured, and coordinates the review, document control, and recording of all recordable documents from the company transactions.

• Supported HR functions with emphasis on record keeping, data entry and general HR tasks.
• Maintained human resources information system and kept employee files up to date and accurate.
• Completed background and reference checks to facilitate hiring and onboarding of employees.
• Reviewed human resources paperwork for accuracy and completeness.