Melissa Bishop

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing patient inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Oversaw office payroll, kept track of vacation, PTO, coordinated 401(k) and cafeteria plan with payroll company.
• Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
• Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.

Maintained a full hygiene schedule for two hygienists.

Maintained a full schedule for the Dr

Answered all phone calls

Billed insurance

Accounts Receivable

• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
• Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.