Overview
Work History
Education
Skills
References
Timeline
Generic

Zachary Meyer

Baltimore,MD

Overview

6
6
years of professional experience

Work History

Patient Care Coordinator

CULTA Cannabis Dispensary
10.2023 - Current
  • Utilized product knowledge to recommend and ensure patients are getting the medication they are looking for.
  • Executed large amounts of transactions each day for patients and adult-use customers with accuracy.
  • Guaranteed patients and customers are having a positive experience in the dispensary through quick and accurate customer service.

Customer Support Advisor

Homesnap
01.2022 - 06.2022
  • Provided technical and customer support assistance for client's issues, using customer relation platforms to track client needs.
  • Answered high volumes of calls and emails to minimize wait times. Live troubleshooting on calls of technical or information issues to avoid follow-ups.
  • Assisted team members with special requests and customer escalations.
  • Developed reputation through commitment to customer satisfaction and strong client relationships, while also working with brokerages and other large clients.

Lead Mixer

Izzio Artisan Bakery
08.2018 - 06.2020
  • Lead team of mixers in ensuring that all production expectations were met and all protocols were followed.
  • Multi-tasked between various responsibilities to ensure all doughs and starters were made correctly and on-time.
  • Troubleshot dough and logged fixes to ensure quality and prevent similar mistakes from happening in the future.
  • Supervised mixers in other areas to ensure various different doughs were being made correctly and on-time.

Education

Bachelor of Arts - Journalism & Public Relations

University of North Carolina At Chapel Hill
Chapel Hill, NC
12.2013

Skills

  • Proficient in Microsoft Office
  • Advanced Google Analytics Certified
  • Experience using CRM software
  • Proficient in Dutchie
  • Experience Copyediting
  • Experience in WordPress

References

Available upon request.

Timeline

Patient Care Coordinator

CULTA Cannabis Dispensary
10.2023 - Current

Customer Support Advisor

Homesnap
01.2022 - 06.2022

Lead Mixer

Izzio Artisan Bakery
08.2018 - 06.2020

Bachelor of Arts - Journalism & Public Relations

University of North Carolina At Chapel Hill

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Zachary Meyer