Dedicated server with exceptional customer service skills. Proven ability to enhance guest engagement and resolve complaints, fostering loyalty and satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Nara Express & Origami
Lenoir, NC
02.2024 - Current
Provided exceptional customer service in fast-paced dining environment.
Maintained cleanliness and organization of dining area, enhancing guest experience.
Assisted in training new servers on menu knowledge and service standards.
Trained servers on order management, food service quality and how to build rapport with guests.
Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
Education
Associate of Science - Forensic Science
Caldwell Community College And Technical Institute
Hudson, NC
05.2027
High School Diploma -
Hibriten High School
Lenoir, NC
05.2024
Skills
Strong work ethic
Exceptional customer service
Professionalism and etiquette
Data management
Adaptability & Tech Fluency
Problem-solving
Certification
ASPT Phlebotomy Technician Certification - 2025
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Nara Express & Origami
02.2024 - Current
Associate of Science - Forensic Science
Caldwell Community College And Technical Institute