Angela Cuellar
Mesa,AZ
Summary
Highly organized and detail-oriented. I am dedicated to providing comprehensive support to busy company owners and leadership. I am known for adeptly managing both business and personal tasks with precision and efficiency, enhancing overall productivity. I benefit from exceptional customer service skills, adept at multitasking, and skilled in time management, I am committed to delivering outstanding service and ensuring every customer receives a positive and memorable experience. With a tenacious approach to tasks and challenges, I consistently strive for excellence in all endeavors.
Overview
5
5
years of professional experience
Work History
Barista
Tom/Cen Cafe
02.2023 - 11.2024
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Personal Assistant/Receptionist
Phx Surveillance
06.2023 - 02.2024
- Maintained confidential files related to personnel records or other sensitive information
- Answered incoming calls and emails promptly while managing the executive's schedule accordingly
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Kept detailed track of household and maintenance inventory and schedules.
Barista/Cashier/Cook
City Market Deli
08.2022 - 06.2023
- Prepared and served coffee, espresso drinks, blended coffees and teas
- Managed morning rush of customers daily with efficient, levelheaded customer service
- Greeted customers and took orders for coffee drinks, food items, and other beverages
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Restaurant Waiter/Cashier
La Villa DF
03.2022 - 07.2022
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts
- Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period
- Explained menu items and suggested appropriate options for food allergy concerns.
Restaurant Waiter/Cashier
La Consentida
03.2020 - 06.2020
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts
- Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period
- Checked on guests during meals to ensure satisfaction with each course
Personal Assistant
Palomino Futbol Team
01.2020 - 06.2020
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties
- Maintained confidential files related to personnel records or other sensitive information
- Answered incoming calls and emails promptly while managing the executive's schedule accordingly
Education
Graduate Certificate - Occupational Therapy
Quantum Emotional Crossover
Phoenix, AZ10-2023
High School Diploma - undefined
Paradise Valley High School
05.2021
Skills
- Customer service
- Risk management
- Customer relationship management (CRM)
- Work prioritization
- Decision-making
- Staff training and development
- Task delegation
- Staff management
- Conflict resolution
- Relationship building
- Expectation setting
- Inventory management
Timeline
Personal Assistant/Receptionist
Phx Surveillance
06.2023 - 02.2024
Barista
Tom/Cen Cafe
02.2023 - 11.2024
Barista/Cashier/Cook
City Market Deli
08.2022 - 06.2023
Restaurant Waiter/Cashier
La Villa DF
03.2022 - 07.2022
Restaurant Waiter/Cashier
La Consentida
03.2020 - 06.2020
Personal Assistant
Palomino Futbol Team
01.2020 - 06.2020
High School Diploma - undefined
Paradise Valley High School
Graduate Certificate - Occupational Therapy
Quantum Emotional Crossover
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