Sophia Crom
Lincoln,NE
Summary
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
3
3
years of professional experience
Work History
Cashier
Valentino's togo
Lincoln, NE
01.2022 - Current
- Processed returns and exchanges of merchandise in accordance with store policies.
- Issued receipts, refunds, credits or change due to customers.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Stocked shelves with merchandise when needed.
- Kept records of purchases; maintained orderly appearance of checkout area.
- Answered customer inquiries regarding store policies and procedures.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Demonstrated ability to handle emergency situations calmly and effectively.
- Performed basic maintenance tasks such as checking oil levels, tire pressure.
- Managed time efficiently when making multiple stops along designated routes.
Education
High School Diploma -
Lincoln Northstar High School
Lincoln, NE05-2024
Skills
- Drawer balancing
- Cash Register Operation
- Returns processing
- Customer Assistance
- Written and verbal communication
- Order Verification
- Sales expertise
- Credit and cash transactions
- Staff Training
- Complex Problem-Solving
- Organizational abilities
Timeline
Cashier
Valentino's togo
01.2022 - Current
High School Diploma -
Lincoln Northstar High School