Daelin Omran
Jacksonville,FL
Summary
Dynamic professional with a solid background in customer service and a demonstrated proficiency in social media management. Leveraging extensive experience in cultivating positive customer relationships and resolving issues efficiently to drive satisfaction and loyalty. Adept at navigating diverse customer needs and adeptly managing social media platforms to enhance brand presence. Eager to contribute expertise in customer service excellence to elevate brand reputation and foster meaningful connections with clients.
Overview
2
2
years of professional experience
Work History
Owner
Omran Studios
Kalamazoo, Michigan
01.2023 - Current
- Created video content for a variety of clients, including corporate and entertainment industry professionals.
- Organized and archived media assets in an efficient manner.
- Developed and implemented successful social media campaigns to support company objectives.
- Managed the daily operations of all assigned social media accounts.
- Collaborated with other departments to ensure brand consistency across all channels.
- Researched industry trends and competitors' activities to develop new ideas for content creation.
- Developed and implemented advertising strategies to increase brand awareness.
Server
Iggys Grill and Bar
Jacksonville, FL
01.2024 - Current
- Provided excellent customer service to ensure satisfaction.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Delivered food orders promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Social Media Manager
Sinthetic.Shop
Kalamazoo, Michigan
01.2022 - 12.2023
- Developed and implemented successful social media campaigns to support company objectives.
- Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, and LinkedIn.
- Managed the daily operations of all assigned social media accounts.
- Researched industry trends and competitors' activities to develop new ideas for content creation.
- Assisted in developing strategies for increasing followership and engagement rates.
Education
Mattawan High School
Mattawan, MI05-2022
Marketing
Van Buren Tech
Lawrence, MI05-2022
Skills
- Project Management
- Customer Relations
- Relationship Building
- Self Motivation
Timeline
Server
Iggys Grill and Bar
01.2024 - Current
Owner
Omran Studios
01.2023 - Current
Social Media Manager
Sinthetic.Shop
01.2022 - 12.2023
Mattawan High School
Marketing
Van Buren Tech
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