Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Trisha Luevano

Fort Worth,TX

Summary

Well-qualified Leasing Consultant with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

5
5
years of professional experience

Work History

Leasing Consultant

Ashland Greene
02.2023 - 10.2023
  • Greeted clients, showed apartments, and prepared leases.
  • Verified tenant incomes and other information before accepting lease applications.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Responded to requests and scheduled appointments for property showings.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
  • Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
  • Collected rent and tracked resident payments and information in computer system.
  • Distributed and followed up on tenant renewal notices.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.

Leasing Specialist

Birchstone Residential
11.2021 - 02.2023
  • Followed-up with potential accounts and managed daily and weekly marketing and leasing reports.
  • Answered phone calls and emails and responded to questions from prospects quickly and effectively.
  • Set appointment times for individuals to tour facilities and see available units.
  • Collected, completed, and processed lease applications.
  • Developed and implemented tactical marketing plans.
  • Pleasantly greeted visitors to office, asked questions and offered assistance.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.

Commercial Leasing Representative

Custer Properties
01.2019 - 11.2021
  • Built relationships with brokers to increase leasing activities.
  • Qualified prospects to find best fit within portfolio.
  • Assessed current vacancies to react to occupancy needs.
  • Explained lease policies to new and current tenants.
  • Communicated effectively with owners, residents, and on-site associates.
  • Collected and maintained careful records of rental payments and payment dates.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Coordinated appointments to show marketed properties.

Education

Real Estate

Champions School of Real Estate
Plano, TX

Skills

  • Leasing Terms and Specifications
  • Relationship Building
  • Reporting and Correspondence
  • Customer Service
  • Sales Techniques
  • Property Tours and Inspections
  • Creative Problem-Solving
  • Lease Renewals
  • Background Checks
  • Fair Housing Policies
  • Training and Mentoring
  • Unit Inspection
  • Application Processing
  • Property Inspections
  • Property Marketing
  • Phone and Email Etiquette

Languages

Spanish
Native or Bilingual

Timeline

Leasing Consultant

Ashland Greene
02.2023 - 10.2023

Leasing Specialist

Birchstone Residential
11.2021 - 02.2023

Commercial Leasing Representative

Custer Properties
01.2019 - 11.2021

Real Estate

Champions School of Real Estate

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Trisha Luevano